The general manager chris at the pleasant prairie location was extremely rude, condescending, called me a liar 3 times, he told you lied you told me you stayed here two months ago and i checked the computer and you did not stay here as if that matters because he refused to take care the non working refrigerator for 3 days! he told me it was ice cold and i told him it's warm come and feel for yourself and he refused! I had just booked an extra night and immediately told him to cancel after he refused to see for himself that he was wrong! The refrigerator was very warm. He accused me of lying about staying there two months prior explaining that i didn't havethese problems then For some reason he checked the computer to see if i was telling the truth. I told him my cousin booked the room for me last time and he said we'll you didn't tell me that! Uhhmmm... i didn't know i needed to tell him who booked it. UNBELIEVABLE THIS GUY SHOULDBE FIRED YESTERDAY. I told him i had bought resraurant food worth $75 the night before and it was spoiling. He again called me a liar and said your food is not spoiling! I said really??? Steak... shrimp... chicken wings... he just looked at me then told me fine ill refund you one nights stay and i want you out of here in 15 minutes.I did not pay nearly 200 per night to be treated like a prison inmate with no rights to some dignity and courteous treatment. I paid 200 per night and got treatedlike dog doo on his shoe i can be treated like shitforfree