DoubleTree by Hilton Hotel Grand Key - Key West Reviews

I go there every year and I highly recommend it

They gave me a room that had a door that bordered the other room, of course all the conversations, TV and sounds of the guests in the other room bothered me all the time.

Very Nice people. Clean and quiet

Hotel is clean and not too crowded. Free flow of bottled water. Comfortable beds. Should have given free breakfast though for the price we paid.

Although it is on the island, it is far from the beach. The hotel has a bus to the city center. It is recommended to take it. After arriving in the city center, you can walk to various attractions and bars.

After checking in last night, we walked around a lot. We thought it was pretty good. The environment, facilities, sanitation, services, etc. were all very good. Unfortunately, the time was short and we didn't get to experience the swimming and fitness facilities.

Good afternoon, Good attention, very good service, I recommend it

The sound insulation effect of the room is poor. I always hear the sound of water flowing. It's very strange. I can't figure out the reason.

The room was clean and tidy,

Ctrip said that they paid US$84 when I arrived at the store, but when I arrived, they said they would pay US$128. Then they contacted Ctrip. They didn’t return me. I actually stayed here for the second time. I think the swimming pool is not bad👍

feel good

Excellent hotel and excellent service

Edward the bartender was the greatest! No matter how many times was saw him he was always very personable. The service he gave was perfect, He was definitely on top of things and very knowledgeable about the Keys!

Smoking going on anywhere outside, even at poolside bar. Room smelled like smoke from smoking areas below it. Dressers drawers old and loose wouldn’t close. No water pressure in shower. Rude at check in counter