Hotels in Downtown Key West, Key West

The location is very good, right next to the southernmost scenic spot. The public viewing facilities in the hotel are also readily available, but personally I recommend not to choose those expensive ocean view rooms when booking, because the good views are in the public facilities The view of the room is average, so it is not necessary and the price will be much worse.

Fantastic stay. Levi at front desk was so accommodating. Showed me two available rooms and let me choose. Actually walked with me to the rooms. We weekend in the Keys every couple months,and it’s been a long time since we’ve encountered such friendly service. Kudos to Levi.  It was our first time staying at the Pier House. We will definitely be back. Thank You Pier House. We had a great time.

The hotel for more than 6,000 nights is only part of the sea view, and the rest is the small beach of other houses, simple cars, and the scenery. The room is clean and tidy, and the bed is big and comfortable, but the noise of the air conditioner seriously affects sleep. The hotel’s seaside restaurant is good, while enjoying the food, watching the sunset.

This was an awesome experience. Hotel was nice and quaint. Only thing I didn't like was we didn't have anyplace to hang our clothes up or put things away. Near Duval street and downtown. Pool area was well kept. Staff was very friendly. If I stay for longer than one night I will definitely look into a bigger room. Close to beaches, shops, dining. I would stay again for the price it was worth while.

La concha is a beautiful & historic hotel in the heart of beautiful Key West. The location is unbeatable & the balcony rooms, while smaller than other standard rooms, offers excellent people watching & beautiful blue sky views. A parking space is included, which is great to have right on Duval & Fleming Streets. The staff was mostly very friendly, but the service level varied. At one point in our stay, the front desk went out of their way to make us a key card to use the microwave located in the conference room. When I asked to use it the next day, another staff member says there wasn't one in the building. I went & took a photo through the window to show him. He then said he could not grant me access as the desk had previously done. No biggie but a little frustrating. Our main issue with the hotel was HIDDEN FEES. Upon arrival, we were told we would be charged a fee of over $80 per room as a ”destination fee,” which was never explicitly disclosed & was certainly not fairly advertised. I asked about waiving this fee & the night desk said it was possible to check & see with day manager. The next day, they insisted the fee could not be waived & were unwilling to help with it further. I let them know I booked through a 3rd party prepaid, it said fees & taxes were included. They said read the fine print. They charged my card for the fees. Not being forthcoming and clear about the destination fee was the issue I had. And having parts of the hotel amenities, including outdoor areas, being closed off during the stay make this resort/destination fee more of a slap in the face. To highlight this point, the staff at this ”destination” hotel warned us that if we see some stuff a little run down or not in operation, its because the hotel just got bought & things wouldn't get straightened out until the new company takes over. Also minor issues for such a pricey hotel included missing slats on the inner balcony door & similar minor cosmetic issues. Other than that it is a beautiful building & top-notch location. Overall the experience was very enjoyable. P.S. The awesome bar tender makes delicious key lime martinis!

Nice and spacious room included Nespresso pods. Central location, not too far from Duval st. Breakfast included was alright, included hard boiled eggs, cereal, waffle machine, bagels and toast with jam, PB, and cream cheese. Starbucks coffee machine and water machine available throughout the day. Air conditioning fan is a bit loud as the air handler is in the room. No one in the lobby to handle noise complaints at night, especially drunks using the pool after returning from a night out being obnoxious. Charging a resort fee of $34.99, then charging $30 for parking is just an absolute money grab. Should've went with the other options that included the parking, but didn't include breakfast as that breakfast was not worth $34.99...

Everything liked

Great hotel, very cozy. All entertainment and attractions are nearby, but the hotel itself is not noisy. Good breakfast, happy hour in the evening with wine, cheese and snacks. If there is not enough space for parking near the hotel, then a couple of blocks away you can park for $ 15 per day. Of the nuances - noisy air conditioning in the room and a dirty pool (lots of leaves).

I was a little surprised by the novel check-in method, but the location was good and the building was cute. It was nice to be able to have breakfast in the room!