Guest User
March 16, 2024
The worst "hotel" in Koh Phangan. In my 5 months of travelling Thailand I never experienced such a horrible hotel. I usually never write reviews but this experience as a young solo female traveler completely shook me. The staff and owners are unprofessional and rude. The rooms are dirty, crawling with bugs, cockroaches, spiders, and even larger-sized lizards' appeared under my bed. It is completely run-down and looks different from the pictures. My door lock was broken and when I went to complain at the desk a young girl who looked about 12 years old started screaming at me telling me I was the problem. Simultaneously, another couple was also looking for a refund at the same time, an absolute mess. Never expected this as Koh Phangan is not the island where this would usually happen. Warning you all to stay away. They ask for money upfront, so if you have a problem, there is no way to get a refund unless you complain to the credit card company. Loads of beautiful accommodations around with lovely Thai owners, avoid at all costs and stay away from these broken negative people :(