Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel Reviews

Spacious, sparkling clean room, awesome view, comfortable pillows and most importantly the bed is so comfy! Love the warm welcome from the concierge and front desk. Would like to shout out to Rose for making sure my requests are well taken care of, she took the extra mile to make sure the surprise went well. Really appreciate her a lot. Will definitely be back again ✨

Everything is 10/10 ♾️ Thank you for the warm welcome and their facilities are perfect. I enjoy the stay, the food, and everything

The room is not too big even i booked for premium room, but really exclusive & modern. The bed is quite hard for me which is not really comfortable as i prefer softer type of bed. Breakfast was amazing. I will be coming here again just for the breakfast. Everything was soooooo delicious & fresh. Staff was really helpful. The hotel is quit small and in the centre of city. U can go to klcc just by walking. Everything was amazing. Only theres an odor coming from the drainage system in the bathroom. Maybe they should do some cleaning for the drainage system.

We really enjoyed our stay in this hotel. From the moment we step in the lobby, we already feel the warm welcome from the staff. For Sheng (front desk staff), thank you for making our check in so smooth. Even though there is another hotel in the view (our was partially), we don't mind because the services, cleanliness and everything was so perfect. Breakfast was amazing. Roti canai tip top. Thank you for the great experience.

First of all I would like to say a great service from the front desk to housing keeping, everyone is of great help and truly enhanced my stay. Amazing friendly staff service, marvellous amenities and beautiful luxury interior decorations made my day. The rooms are uniquely designed with wonderful art decorations and great layout.

Wanted to try the new hotel in town, everything was superb so far! Easy access to KLCC and hotel overall is very clean with chic/simple designs.

Good room good view

Good service by receptionist Faisal and f&b team at breakfast restaurant.. Must try their roti canai kosong with teh tarik, so yummy...

Great service that we have received from each team member. Quite new hotel in town. Great breakfast with a lots of option and choices for you to choose. The most i like is that toast with charcoal, what a unique way! Thank you for the surprised cake ! The room is big, clean and cozy ! But the pillow is too soft...

Clean and spacious room. The pillow was too flat, could be uncomfortable. Room service and the breakfast were great with lots of options. Staffs were friendly and helpful, especially during breakfast buffet time and with late check out request. Sound proof was very good.

It's a great hotel. The hotel is clean and tidy. The service staff is friendly. It only takes 10 minutes to walk to KLCC for the test.

Service staff were friendly and helpful. Rooms were of decent size and furnished well, stocked with coffee and tea, complimentary water etc.

Great New hotel. Room is comfortable n clean. Just the switch of light is not friendly user. So difficult to find which one is to turn on and off. The carpet on hallway is not a good choice of material. The smell like chemical bit strong come from carpet.. Other than that is great. Pool is nice n breakfast is variety..

Amazing staff service, wonderful amenities , and beautiful luxe interior to be admired and experienced! The staff were so nice and accomodating, from the front desk to greet you, all the way to the breakfast restaurant staff. Everyone is of great help and truly enhanced the stay for my family. The rooms are beautifully designed, with little details that make it special. The only downside i could think of was that the pillows were a little flat and soft. Other than that, a great stay for a reasonable price! Do check out the amenities, and gym and pool is wonderful.