Staff is very responsive, pleasant, courteous and helpful. And I say this about all staff..at reception, in The dining hall, house keeping etc. The premises looks grand, is very clean and quiet, room was great and the view from our suite was just amazing..view of the snow capped Himalayas. The staff also helped make arrangements for taxi service for sightseeing ..of course we had to pay for it. Food was very good too. We had breakfast and dinner at the resort on all days. Paragliding place is not very far from here. Will definitely come back again.