We stayed at Birun Kumbet for 2 nights. On arrival, we had to drive throuh thick fog due to the height of the hotel but that was not a problem for us and was quite a fun experience. We could not see much of the views when we arrived but we come from a hot and sunny city so we were happy to see different weather. The next day, the weather was clear and sunny and we could really appreciate how beautiful the location is. There are some kids parks and things to do but for people who are not looking to chill out on holiday or go on walks, this might not be the place for you. We stayed in a wood cabin which was nice enough but nothing too fancy. Breakfast is included with the price, and the breakfast really was amazing. A good range of foods to eat and the kuymak (cheese fondue type breakfast) was amazing! We also had dinner here one night which was really nice too, and a good selection on the menu to choose from. However, the staff that worked throughout the resort were not very friendly or welcoming. Often we would say good morning or try to have a conversation (in Turkish) and would be met with silence. We did not feel that the service from this hotel was very good, and staff could make more an effort to talk with guests, as this does make a difference to the experience of the guests staying. On the second day, there was an issue with a water pipe and the whole hotel did not have any water. This of course is not the hotels fault at all, but nobody thought to inform us to let us know, and we only found out after calling the reception after 2-3 hours of no water. We were also not made aware once the water problem had been fixed, so we were still waiting for the water to come on after it had been repaired. There is just a lack of communication from the staff, and even though myself and my husband speak fluent Turkish we did not receive good service or friendliness from most of the staff, so it was not a language barrier issue. There was a lady working the reception however who was very friendly and helpful. The internet here was very good and we had no problems with connecting or slow internet speeds, and it reached to our wood cabin just fine. This place really is beautiful and is absolutely worth the visit. We did notice that some locals had driven up for the day to have picnics on the areas outside the hotel, and so personally I would recommend staying elsewhere and maybe just coming here for a day visit. For the price tag of the rooms, I do not think we received a good enough service to go with the expensive cost of staying here.