Kunming Tailong Hongrui Hotel (Kunming Station)

Kunming Tailong Hongrui Hotel (Kunming Station) Reviews

Kunming Tailong Hongrui Hotel (Kunming Station)

No.279 Chuncheng Road, Guandu District, Kunming, Yunnan, 650011, ChinaView Hotel Details
Kunming Tailong Hongrui Hotel (Kunming Station)
Kunming Tailong Hongrui Hotel (Kunming Station)Kunming Tailong Hongrui Hotel (Kunming Station)Kunming Tailong Hongrui Hotel (Kunming Station)
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Guest Reviews of Kunming Tailong Hongrui Hotel (Kunming Station)

8.3/10
239 review
Verified reviews
Location8.4
Amenities8.1
Service8.5
Cleanliness8.3
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All reviews(239)
Positive reviews(210)
Reviews with photos/video(30)
Easy to get around(37)
Amenities were average(32)
Great value for money(18)
Close to train station(17)
Large rooms(9)
Friendly front desk staff(8)
Quiet & comfortable(7)
Perfect for business trips(3)
Negative reviews(29)
Worrasit S.(许伟健)
Family Room
Stayed in Sep 2024
Travel with friends
4 review
8.0/10
Very Good
Posted on Oct 15, 2024
Good....
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方 向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美的服務
Галина
Family Room
Stayed in Jun 2023
Travel with friends
9 review
8.5/10
Very Good
Posted on Jul 9, 2023
Good place, with good view and old but comfortable rooms! Close to the railway station.
Response from Property: Dear guests: We sincerely thank you for your valuable opinions. We will strengthen the hygiene details and improve service quality. We will do better for your next visit!
amylia choo
Stayed in May 2023
Solo travellers
9 review
9.0/10
Great
Posted on Jul 19, 2023
Hotel near Railway only 600m Alot eateries nearby hotel
Response from Property: 尊敬的賓客:真誠感謝您提出寶貴的意見,我們會更注重衞生方面細節,為了您下次的 到來,我們將會做得更好!
Guest User
Superior Queen Room
Stayed in Jan 2025
Travel with friends
16 review
8.0/10
Very Good
Posted on Feb 7, 2025
This hotel is close to the train station and can be reached in 15 minutes on foot. However, the hair dryer in the room was broken, and I replaced it with a good one later. The service attitude is quite good, more suitable for business accommodation. 
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip and we will be able to create a more perfect service for you.
Guest User
Family Room
Stayed in Dec 2024
Family
6 review
2.0/10
Posted on Jan 21, 2025
Bad, bad, bad, really not worth it, not recommended. I was in a bad mood and the room was very cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and for your feedback. We sincerely apologize for the unpleasant experience you have experienced. We have already fed back the issue to the housekeeping department and have made immediate improvements. We believe our colleagues will be more attentive in serving guests in the future. Once again, we apologize for your displeasure and look forward to your next stay with us to provide you with better service.
Shanchuanjunxiu
Family Room
Stayed in Jul 2024
Family
21 review
8.0/10
Very Good
Posted on Aug 29, 2024
The stay experience exceeded expectations, the hotel facilities are complete, the service is warm, and it has received constant praise!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Woaidalongmaoaiwo
Family Room
Stayed in Jul 2024
Family
19 review
9.5/10
Amazing
Posted on Aug 8, 2024
It is close to the train station and there are many delicious foods on the street nearby. The front desk answered our questions enthusiastically and told us everything about where to go and eat in the city.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Family Room
Stayed in Jul 2024
Family
6 review
1.0/10
Posted on Aug 2, 2024
The room facilities are old and the hygiene is very poor. At first, there was hair on the bed, but I tolerated it. But at night, there were bugs on the bed, and my whole body was itchy. My child kept saying that there were bugs crawling on his body. I couldn't sleep until about 2 o'clock. When I turned on the light, there were bugs everywhere on the bed. I packed up at 2:30 in the middle of the night and stayed in another hotel. I felt itchy all over and couldn't sleep all night. The hotel just said sorry and that was it. I don't know how Ctrip recommended such a hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you had. This situation has never happened in our hotel before. We have a professional disinfection company team that regularly performs disinfection work. It was our negligence. Because the hotel was fully booked that night, we had to refund the room fee and book another hotel for you. This is the hotel's deepest apology to you! In future work, we will be more meticulous and look forward to your stay again to experience our better service.
Guest User
Family Room
Stayed in Jul 2024
Family
8 review
10.0/10
Outstanding
Posted on Aug 5, 2024
The room is very satisfactory and the price/performance ratio is very high!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Solo travellers
37 review
10.0/10
Outstanding
Posted on Mar 9, 2025
I stayed in this hotel 20 years ago. This time I experienced it again, but it didn’t have the same feeling as before, and the surrounding area was not as lively as before! But the hotel charges are very reasonable. It is also close to the train station!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip and we will be able to create a more perfect service for you.
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travellers
2 review
1.0/10
Posted on Nov 23, 2024
The room facilities are outdated, the sanitary conditions are poor, the short-haired girl at the front desk has a very poor service attitude, and she looks indifferent, as if all customers owe it a lot of debt. I don't recommend you to go there. I recommend a hotel (Dark Horse Hotel)
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and for your feedback. We sincerely apologize for the unpleasant experience you have experienced. Your suggestion is very important. We have fed it back to the relevant departments and made improvements immediately. I believe that our colleagues will be more meticulous and patient in serving guests in the future. Once again, we apologize for your displeasure and look forward to your next stay with us to provide you with better service.
Guest User
Zero Pressure Double Bed Room (Memory Foam Pillow + Mattress)
Stayed in Oct 2024
Booked for others
49 review
8.2/10
Very Good
Posted on Dec 8, 2024
Facilities: The decoration is beautiful but the facilities are old and often broken Hygiene: Very good, especially the slippers Environment: Close to the train station, on the side of the popular Jacaranda Road Service: The front desk service attitude is very poor
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your valuable suggestions. We will pay more attention to the details in this regard and do better for your next visit!
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
10 review
7.7/10
Good
Posted on Oct 10, 2024
The room only has disposable slippers, no slippers, and the bathroom is easy to slip, but the decoration is very good
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your valuable suggestions. We will pay more attention to the details in this regard and do better for your next visit!
Guest User
Family Suite
Stayed in Jul 2024
Family
4 review
6.2/10
Posted on Aug 20, 2024
The socket/light in the room was broken. The sofa cushions were burned, the tea table hadn't been cleaned for a long time, and the bathroom was too dark.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and for your feedback. We sincerely apologize for the unpleasant experience you have experienced. Your suggestion is very important. We have fed it back to the relevant departments and made improvements immediately. We will pay more attention to details in the future. Once again, we apologize for your displeasure and look forward to your next stay with us to provide you with better service.
zhyuantong
Superior Queen Room
Stayed in Jul 2024
Family
5 review
9.5/10
Amazing
Posted on Aug 25, 2024
The environment downstairs is average, the room environment is OK, and the facilities are a bit old.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip and we will be able to create a more perfect service for you.