Lavender Garden, Howard Johnson International Hotel Kunming Flower City

The location is very good, very close to the Expo. The hotel not only has good facilities, good food, but also better service! What is more commendable is that the guest relations manager Duan Hongyan is even more considerate and thoughtful, which makes my parents very happy. Although we only stayed for one night, we must give a big praise!

The hotel is well-equipped, clean and sanitary. The bed is a little soft. The concierge service is good. The luggage is pushed to the room. There are also evening snacks delivered to the room. The parent-child room has children's slippers and children's toilets. My son likes the free park tickets very much.

The room is very clean. The front desk service is very attentive and patient. I have stayed here several times and the service is still very good. The floor arrangement is also very attentive. You can see a beautiful view.

The hotel is very big and not far from the airport. There is a faint scent of lavender as soon as you enter the lobby. The free tickets to Fun Planet and Flower City Scenic Area allow the kids to play there for an afternoon.

It is a certain distance from the main city. The hotel is very good, but the prices on various websites vary greatly. I don't recommend booking a room on Ctrip.com, the price is too expensive!

Overall it's ok, the service quality is so-so, I seldom give comments, but I can't help it. I give a bad comment on the lack of paper towels in the bathroom sink, and a bad comment on the chaotic breakfast group without guidance. In principle, the group and individual guests should be distinguished. After all, the group gathered together at once, which affected the breakfast experience. We drove all the way and experienced too much, but this one had a very bad experience. The hotel phone was arranged in a way that no one answered the front desk when I called the room in the morning, and no one answered the phone when I called the mobile phone. When I checked out in the morning, the front desk receptionist acted as if he owed you money, with a stinky face. Anyway, the overall situation was not good, and the good mood of the day was a bit affected from the breakfast~