Check-in was easy and my front desk person was polite and helpful and that's always good, no problems with the front desk staff on check-in or check-out. The room, however was in bad shape. From stains on the headboard, damaged furniture, poorly repaired ceiling leaks, blistered wallpaper and a bathroom that badly needed some attention. I understand that hotel rooms are somewhat of a commodity and the rate reflects supply and demand on any given day but I stayed at 4 other hotels on my trip and they were all in better shape and more affordable.