Stayed at this hotel between 11th and 15th March. All the staff we met spoke excellent English so checking in was very easy. The staff are very pleasant, knowledgeable and very keen for you to have a brilliant stay. We had a room which overlooked the courtyard at the back, our room was very quiet and even though our room was close to the lift we heard no noise. Our room was extremely clean and made up every day to the same standard. There was plenty of space for us to hang our clothes on the shelves and rack provided. The bed mattress was of a super standard and would be delighted to have that mattress at home! The mini bar was stocked and free (though you have to pay to have it restocked) and the free local liqueur and ceramic tile were a lovely touch and very much appreciated. This hotel is located in an excellent area where there is easy access to the many sights of Lisbon. Be prepared for lots of walking up and down the hills, the modern trams are frequent and fast, the old ones are packed but fun. There are plenty of places to eat near to the hotel, in particular Pizza Romana Alfama and Santa Restaurante & Bar. Further away but walkable is Solar 31 Da Calçada for superb seafood, book all of these online so not to be disappointed. I can’t recommend staying at this hotel enough, great breakfast, superb location with lovely staff.