Altis Suites

The perfect place from which to explore Lisbon! Very comfortable and spacious room. Especially if staying with family and kids, you have everything to feel yourself at home. The hotel is very central within easy reach of shops, eating places and metro, trams, buses and touristic areas. Friendly and personal service. The staff were all very friendly and helpful. And special thanks for Christina- no request for assistance was a problem for her! We would definitely stay there again!!!

From the moment we stepped into the lobby Christina was amazing, so friendly and helpful, We were a few hrs early as we had a very early flight from Ireland but she said our room was ready . She then told us all about the fantastic facilities available in the hotel next door & the area . She booked our bus tours and each morning was full of great facts about Lisbon. The staff in the hotel was so friendly and welcoming.

The apartment was spacious and clean. The location was perfect for us. Christina at the reception was so helpful with directions and advice on things to do in Lisbon. We booked the Grey line bus trip with Christina. This was a great way to see the city.

The Altis Suites apartments are a great option for a family city break in Lisbon. We travelled with 2 teenage boys for a long weekend in Oct, and this apartment provided everything we needed. The welcome from the staff was wonderful and they couldn't do enough to help us. The apartments benefit from the use of the facilities at the Altis Grand Hotel next door, which is very handy (particularly if you have time to kill before a flight home for instance). One of the reasons we booked Altis through Love Holidays was the use of the spa facilities in the hotel - this caused some consternation at the hotel as apartment users are technically required to pay an additional charge. But this was not what was advertised on the Love Holidays site, so given we booked in good faith that we could use the spa and pool FOC the Altis staff allowed us to do so - thank you for your understanding. Altis Suites are in a good location - an upmarket neighbourhood, 20min walk into the city centre, 5min walk to the nearest Metro station (we found the metro/tram/bus system very easy to use and good value). The apartments are very spacious with a big bedroom, living room (with sofa bed) and bathroom. Beds are comfy. Rooms spotlessly clean, and cleaned daily. As has been mentioned in other reviews, the apartments are quite dated, with some items on their last legs - the reason I can't award 4 stars. Our fridge didn't work - this was promptly replaced by the staff, but with a bigger model that didn't fit into the recess. The shower head over the bath was old and twisted round so that it wouldn't direct straight. There was also a persistent drain smell in the bathroom. None of these were major issues and didn't impinge on our enjoyment, but prevent an "excellent" rating. Overall, a great stay in Lisbon and I would recommend Altis Suites apartments for a family break.

Good location, room had all we needed, staff very helpful and friendly, all very straightforward. Staff happy to look after bags when we arrived on early flight well before check-in, and ordered us an airport taxi that arrived in 5 minuets on the morning we left. Best hotel bed I have ever slept in. Nespresso pod coffee in room and sometimes complimentary water, but we just bought most of what we needed from nearby stores in Rato and new ones opening closer soon. Handy for Metro and buses at Rato. Local wine bar Cla de Vinho nearby great, and plenty local eateries of all types.