Guest User
January 31, 2023
A very old property that seems to have little maintenance. We stayed for a night in suite room( 209, 2nd floor). When we checked in, both the ACs( hall and bedroom) were not cooling well. After frequent interventions, some type of cooling set-in. The suite room had a lot of unwanted guests: the mosquitos. Repellants were put to use. The bathroom and toilet, two in number, were strangely designed and located. Literally, no toiletries. A mini fridge available with nothing in it. The lift is small, jaded and old--fashioned. Had to struggle to use it. No gym or pool. The hotel, of course, has its bright spots. It has a vast parking area and a nice restaurant. The bed was large and superb. Fitted 2A and 1C well. Room fixtures and furnitures were perfect. Plenty of cutlery and crockery items in the room. Breakfast, that was served in room, was very delicious (upma, puri, idli, bread). Then there were the polite and efficient staff who looked ready to help but clueless. Hotel is centrally located with ***y restaurants and bars nearby. But Lonavala has far better hotels than this, so not sure whether we would return to this one.