Anonymous User
October 17, 2022
The location is pretty good, you can see the terraced fields when you open the window, but the sanitation, sound insulation, poor service, hair everywhere in the bathroom, stains on the bedding, noisy upstairs and downstairs, I can understand that most B&Bs are not soundproof, personally I think homestays generally pay more attention to service. After all, the price is not very cheap. When I came to the front desk and said that no one would check in, I stood there for more than ten minutes before slowly asking for your name and giving you the room card. Is there a pick-up service? In this area, the information on the reservation page is not clearly marked whether there is a pick-up or drop-off. I asked the store if there is a pick-up and drop-off before I made the reservation. At that time, I placed the order on Ctrip. The same price is just an order placed on a different platform. Ctrip’s order does not exist. I can’t understand it. Later, I called the front desk and said that there is a pick-up service. If you are not familiar with the business, just ask the front desk. The meaning of customer service Is to solve the problem instead of creating doubts for customers
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