Hotel MDR Marina del Rey- a DoubleTree by Hilton Reviews

Left do not disturb, holder on door while I went out to grab lunch. Left some valuables inside my room.they went in my room with no regards to the sign, if something had went missing , they would have had a bigger issue. As well when I got back to hotel after lunch. I was locked outside my room for 30 minutes due to doorlock running out of battery. For the inconvenience and lost of time I had before checked out,I requested an additional hour for the inconvenience for my checkout at 1pm and lost of time due to the door lock. They wouldn't even give compensate me the extra time back cause of door issue at first. But then agreed for an extra 30 minutes as I complained more. The morning staff, I found to be not be accommodating and wrecked the experience I had with the hotel. The evening staff were great though

Good price for clean and modern room Good location

Customer service is bad

Service great nice clean room.

Room environment: Big room, clean management, pool view hotel service : very polite geographical location Convenient location with many shops and restaurants nearby It only takes about 30 minutes to drive to Universal Studios.

The service is not good, the room arrangement is wrong, the key is that the front desk lied This is disappointing for a brand like DoubleTree by Hilton Ctrip service is still available But the hotel will not stay again

Good hotel, comfortable room... but for the price it could be a little better, hence the rating.

The facilities are a little bit old, but overall it's okay. The hotel restaurant charges you a tip if you pour a cup of coffee for breakfast, which is a bit disgusting.

Relatively clean and hygienic, there are not many choices in the morning, you can eat enough, and the service attitude is OK. Shopping around is convenient.

The service is very good, but some rooms are not good, and they have been changed once or twice. For example, the back of the elevator is very noisy…

The sliding glass door was broken, the bathroom toilet paper holder was broken Entertainment noise was loud at outdoor bar until 10pm as we where trying to go to bed after a long conference day.

We stayed Saturday - Wednesday and never received housekeeping service, despite asking more than 5 times. We couldn’t even get trash picked up or extra towels! We received a moldy pickle with my son’s hamburger at the restaurant.

The was nothing in particular we liked or disliked. Besides the fact we had to wait past check-in for our room was annoying, but other than that.

Aria, Tony & I believe her name was Blanca or Bianca were amazing, friendly always patient and were very attentive.