Susan
January 23, 2024
This is a 5 star resort? I would give it 3. The food was ok but basically the same menu for the entire time we were there. The pasta in the Italian restaurant was crunchy. (undercooked) and the chicken was not hot. The bars had drinks but there was no gin although gin drinks were listed on their menu. One day there was no vodka. That made the drinks rather limited, so we walked to town and bought gin and tonic. The snackbar foods were things like hamburgers that sat under a light for hours, popcorn with no butter or seasonings, soggy onion rings, so the snack bar foods were not very edible. We kept saying 'well, they're trying!' The pool was nice with great seating and a short walk to the ocean. The grounds are beautiful and the room comfortable. The maid service was fantastic with cleaning and leaving daily beverages. We won't go back to this Occiental because it's not cheap and we'd rather go out to eat instead of the repetitive menu when we return to Costa Rica. The first few days were great but after maybe 3 days we felt like we were eating the same thing every day. We started walking to local restaurants for dinner. The desk staff were wonderful as was any staff member. So basically my main complaint is the food and availabilty of alcohol which to me, is part of an all inclusive experience.