Park Hyatt Jakarta is located in Menteng, an exclusive leafy residential district in the heart of the city. Designed by Tina Norden of Conran and Partners, the hotel artfully blends the elegance of a modern high-rise with the natural beauty and layered textures of a four-tier rainforest.
Our stylish and spacious guest rooms showcase contemporary design enriched with Indonesian accents and materials, each offering uninterrupted city views beginning from the 25th floor.
Guests can discover a variety of intimate and distinctive dining and social venues, all filled with natural daylight and enhanced by inviting outdoor terraces. The hotel is also home to an array of acclaimed restaurants and bars, making it the perfect destination for culinary journeys and memorable gatherings.
On levels 34 and 35, world-class wellness facilities include a state-of-the-art fitness center, dedicated wet areas, a signature spa, and an outdoor pool with panoramic views of Jakarta’s skyline.
Recognized with prestigious awards, Park Hyatt Jakarta continues to set the benchmark for luxury in the city, offering unmatched sophistication, personalized service, and unforgettable experiences.
"I didn’t expect such unpleasant experience given that it’s a luxury hotel.
Firstly, during my stay when I was in the room alone, I encountered the staff claimed to be operation manager to open my door room without any prior notice. It was later, explained that it’s because the room is under DND and almost been 24 hours no cleaning by housekeeping hence they just want to make sure we are doing fine in the room. Understand that the room bell was off and put under DND but if you were to check perhaps can ring the phone too beforehand ?
Secondly, due to plans of change I requested early check out through trip.com. Long story short, the hotel due to the T&C and prepaid room. They unable to allow early check out. But in the midst of the request , they pushed the responsible to trip.com and it was later found out it was the hotel themselves whom not allow early check out. The staff was impolite too as they spoke bahasa and thought that we did not understand.
Lastly, the operation manager called and indirectly try to put the blame on trip.com. After confronting, then only they mentioned is due to their management decision.
Frankly, it’s a horrendous stay to me"