Ramada Encore Makati

We arrived at the hotel around 7am . Of course we didn’t expected to check in so already, but the hostess propose us the early check in for 3000 that the price of our room for a night was 2500 . How can be the earlier check-In more expensive that the all night ??? Any way we choose to don’t paid and go for a walk . We came back at 13h30 for the check in, we almost wait one more hour to finally go to the room . The room is really was ok . But the AC is dripping, the safe has no more battery and some cabinet miss the handle . And as a lot of comments are saying the breakfast is not pleasant . We didn’t expect so much from this hotel but we are disappointed .

The hotel looks nice from the outside and the reception area is presentable, but the rooms were extremely disappointing. The room we were given was filled with mould, damp, and had no natural light, windows, or proper ventilation. After just one night, my family and I developed blocked noses and coughs. There were also many mosquito bites, and the air conditioner was leaking directly onto the bed. We arrived at 7:00am after an overnight flight with two exhausted children, only to be told we had to pay ₱3,000 for early check-in. Otherwise, we would have to wait until 2:00pm. After pleading with them, they reduced the fee to ₱1,000 if we waited until 9:00am, but anything earlier still required ₱3,000. This was frustrating, especially since I had booked two stays with them (before and after our Boracay trip). When we finally got into the room at 9:00am, we were told we couldn’t have breakfast (which ended at 10:00am) because our booking didn’t officially start until 2:00pm. The poor room conditions combined with the lack of flexibility and compassion from the staff made our stay unbearable. We cancelled our next booking and found an alternative hotel. I would not recommend this property to families or anyone expecting a healthy, comfortable stay.

Convenient for Central Business District of Makati but street outside tends to flood during heavy downpours.

I must say, my experience at that particular Ramada Hotel was quite disappointing. The room had a very musky smell. But the buffet was good.

Room was not clean. A cockroach was found in room. Staff are unprofessional. No facility like swimming pool. Breakfast was disaster, dont pay for it.

It was OK, but nothing too fancy but for the price I didn’t expect it sonice stay