ibis Manchester Centre Princess Street

ibis Manchester Centre Princess Street Reviews

ibis Manchester Centre Princess Street

Charles St, Princess St, Manchester, United KingdomView Hotel Details
ibis Manchester Centre Princess Street
ibis Manchester Centre Princess Streetibis Manchester Centre Princess Streetibis Manchester Centre Princess Street
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ibis Manchester Centre Princess Street Guest Reviews

4.3/5
Very Good
48 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.3
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All Reviews(48)
Positive reviews(45)
Reviews with photos/video(7)
Awesome stay(14)
Clean and tidy(8)
Friendly host(8)
Located in the city centre(5)
Convenient location(5)
Negative reviews(3)
Guest User
Double Room
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on May 22, 2024
Great little hotel. Parking nearby and within walking distance of theatres and excellent pubs and bars. Modern rooms with modular shower & toilet.
Response from Property: Hello,Thank you for sharing some positive feedback about your recent stay, those are truly appreciated.We are delighted to hear that your experience met your expectations as you found our facilities modern and our central location convenient to discover what Manchester has to offer.We look forward to welcoming you back soon for more enjoyable visits.Regards,Frederic DumontGeneral Manager
Guest User
Double Room
Stayed in Feb 2024
Friends
5 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Good location and good service.
Response from Property: Hello,Thank you for rating us with the highest score and for giving us some compliments regarding your latest visit.We are so pleased to find out that our central location was convenient and our Team helped make your stay a pleasant one.We look forward to being a part of your next trips to Manchester, we'll be ready to welcome you!Regards,Frederic DumontGeneral Manager
Guest User
Accessible Twin Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 8, 2024
Booked as we were visiting Manchester for a show - location is ideal, only 5 min from Oxford Street Station therefore close to centre. The Hotel is welcoming and fresh and staff were friendly and very obliging. We had breakfast which was ok - it was around 9am and the area was busy and there was only 2 staff on and I experienced a few of the stations (preserves / cheese) were needing topped up and I felt the staff were busy enough so didn't approach.
Response from Property: Hello,Thank you for sharing some positive comments about your recent stay.We are so pleased to hear that you enjoyed your experience as you found our central location ideal for the purpose of your visit, our hotel welcoming and our Team friendly & helpful.While we are happy that our Buffet Breakfast met your needs, I'm sorry that some of the items weren't refilled in time as the Team was quite busy. I am glad this wasn't too much of an inconvenience. We will look into the Staff structure, particularly during busy days, so we can prevent re-occurrence.Thanks again for your kind feedback and we look forward to being part of your future trips to Manchester, we'll happily welcome you back!Regards,Frederic DumontGeneral Manager
Guest User
Double Room
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Favourite place to stay in manchester. Lovely hotel good location. Late check out for £10.
Response from Property: Hello,Thank you very much for choosing to stay with us during your latest trip to Manchester.The Team and I are delighted to hear that you enjoyed your experience as our facilities met your needs and our central location was convenient.We look forward to welcoming you back soon for another visit as pleasant as this latest one.Regards,Frederic DumontGeneral Manager
Guest User
Double Room
Stayed in May 2023
Couples
17 review
5.0/5
Outstanding
Posted on Jul 24, 2023
Good location for a night out in Manchester. Close walking distance to Canal street. Normal Ibis standard. Friendly staff. Secured paid parking opposite the hotel. Good value for the money. Will stay again.
Response from Property: Hello,Many thanks for sharing some compliments following your recent visit.We are delighted to hear that your stay was a positive one as you found our central location ideal for a night out, our facilities up to your needs, our Team friendly. Overall a great value for money experience!We are so pleased that you'd happily return and we look forward to welcoming you back soon for more pleasant time.Regards,Frederic DumontGeneral Manager
Guest User
Double Room
Stayed in Nov 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Feb 5, 2024
Clean and convinience place to stay, staff is very nice, the problem is wifi didnt work.
Response from Property: Hello,Thank you very much for posting some positive feedback about your recent visit.We are so happy that your overall stay met your needs overall as you found our facilities clean & convenient, our Team nice.We have noted your comment regarding the Free Wi-Fi and we'll look into it so we can take all the necessary actions as needed to prevent re-occurrence.Thanks again for sharing your experience and we look forward to seeing you back soon for an even more pleasant time.Regards,Frederic DumontGeneral Manager
KawaiiMiko
Double Room
Stayed in May 2023
Friends
17 review
4.0/5
Very Good
Posted on May 6, 2023
Clean and tidy room It's comfortable to stay and easy access by the local transport
Response from Property: Dear KawaiiMiko,Thank you for writing some positive comments and adding some photos following your recent stay; this will certainly help future travellers.We are so pleased to hear that you've enjoyed your experience with us as you found our central location convenient and our facilities clean & comfortable.We look forward to welcoming you back in the future for another pleasant visit.Regards,Frederic DumontGeneral Manager
Guest User
Double Room
Stayed in Jun 2023
Couples
4 review
3.5/5
Posted on Jun 10, 2023
About 10 mins to the city center. The location is okay, but no ac in the room so need to open the window at night.
Response from Property: Hello,Thank you for giving us some feedback about your recent stay with us.Although I'm pleased that you found our central location convenient, I'm sad to find out that you've only scored us average. This is most likely due to the fact that you found your room too hot to your liking. As you've pointed out, all our accommodations are equipped with an Air Climate Control system (NOT Air Conditioning) which is linked to the outside temperature and will only blow warm or cool air accordingly. We appreciate that it may not suit all our guests so portable fans or heaters are available on request.Thanks again for sharing your thoughts which are invaluable in our continuous effort to improve the quality of our facilities. We truly hope that you'll give us the chance to welcoming you back for a cooler experience. Regards,Frederic DumontGeneral Manager
Platform
Twin Room
Stayed in May 2023
Friends
1 review
4.5/5
Great
Posted on Jun 26, 2023
This was ideal as there’s a car park opposite and a small supermarket on the road. No fridge but a kettle and tea and coffee in the room.
Response from Property: Hello,Thank you very much for giving us some compliments following your recent stay.We are so pleased to find out that you've enjoyed your visit as you found our central location convenient and our facilities up to your needs.We look forward to welcoming you back soon for an experience as pleasant as this latest one.Regards,Frederic DumontGeneral Manager
2345gdyhfd
Double Room
Stayed in Oct 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Manchester us such a good place to stay and vacation.
Response from Property: Dear 2345gdyhfd,Thank you very much for scoring your recent stay with the highest score, this is truly appreciated!We are thrilled to hear that you've enjoyed your visit and we look forward to having you back as 1 of our guests during your next trips to Manchester.Regards,Frederic DumontGeneral Manager
Guest User
Double Room
Stayed in Aug 2023
Friends
1 review
4.7/5
Amazing
Posted on Aug 13, 2023
Amazing location, lovely staff! Would deffo recommend this hotel
Response from Property: Hello,Thank you so much for giving us some positive comments following your latest stay, those are truly appreciated!We are very happy to find out that you've enjoyed your visit as you found our central location idea and our Team lovely.We are also thrilled to hear that you wouldn't hesitate to recommend us to future travellers and we look forward to having you back as 1 of our guests in the near future.Regards,Frederic DumontGeneral Manager
CheungTC
Double Room
Stayed in Oct 2022
Family
1 review
1.5/5
Posted on Oct 5, 2022
Never had such a bad experience like this before!! First of all, the room was not clean, there was leftover water in the kettle! The toilet was not user friendly, there was no separation between the bath and toilet area, it got the whole floor wet and slippery after a shower. Tooth brush and toothpaste were not included, they would charge £2 for a pack, and the reception lady was quite rude when I requested for that. TV turned on by itself 3 times in the midnight (***). This is not the worst yet - half of the toilet door was coming off the next day morning. I told the front desk to fix the door before I came back. However, they never sent anyone to fix it when I returned at night time! The only good thing is the hair dryer they provided in the room. THANK GOD!!! I will never book with them again. Please consider before booking!!
Guest User
Twin Room
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Clean and wonderful place
Response from Property: Hello,Many thanks for giving us the highest rating and for sharing some positive comments about your recent stay.The Team and I are thrilled to hear that your visit exceeded your expectations as you found our hotel clean & wonderful.We look forward to welcoming you back in the near future for more pleasant time.Regards,Frederic DumontGeneral Manager
小笨
Double Room
Stayed in May 2022
Solo travellers
9 review
3.7/5
Posted on May 26, 2022
Good service, clean bed, delicious breakfast, good location, only 10 mins by walk to Piccadilly Station
Guest User
Double Room
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 5, 2023
Great rooms, comfy beds. Breakfast was nice & in a great location.