We visited this year after staying previously when it was under the previous management. Greeting on reception was lovely and getting our bags brought in etc nice as well, staff seemed to be well spoken in English too compared to previous years. The room however wasn't very five star, block one main building over looking pool and a bit of the sea ( had paid for seaview) the room was tiny and electric sockets hanging off the wall, a light fixture buzzing constantly despite being switched off. The walls paper thin could hear everything and there was so much arguing and fighting going on it was madness! Asked to move and admittedly they did which was very good of them to a side sea view which was by far superior, walls still thin and heard next door moan about the shower going hot and cold ! Kind of like Katy Perry ? The food was an odd one, better than last year but chicken oh my god they cannot cook chicken ! It was pink inside or rubbery, one day out of 7 it was perfect but it was hit or miss for sure. The usual chaos for lunch and dinner mostly from the British sorry but true. Feeding time at the zoo was real! Never got a space around the pool but the indoor and beach was more adequate, the beach much better and it's what made our holiday. Beysa on reception ( both of them as is two! ) was brilliant, thank you for our evening chats it was lovely. We will try visit again when we can as the staff made it what it is, but they need to make changes for next season to be a real five star.