Guest User
September 15, 2023
The charm of this hotel grows on you day by day with the excellent customer service received from all of the staff, starting from the reception through to the bar , restaurant and housekeeping . I don’t think I’ve ever felt so welcome by everyday by each and everyone of them in a hotel before, the hotel is immaculately clean and they can’t do enough for you, we organised all our trips through the hotel for ease and competitiveness even providing in the morning breakfast in a bag if required, The barman remembered all our drinks and what rooms to put the drinks on easily every time. The fact that this is a family hotel and you can see the grandad still in the grounds working with his grandsons is an absolute joy , the swimming pool albeit a little chilly at this time of year (September ) is still refreshing dip once you’re in.The air conditioning in the bedrooms is absolutely superb and a pleasant sleep was had every night , and making up the beds everyday by the housekeeping team the restaurant food, albeit at the beginning of the week felt a little small was actually adequate, and the maitre d’ again, if there was nothing, you didn’t like they would always offer alternatives, although that was not needed for ourselves everything about this hotel was wonderful. I was concerned when we pulled in at the hotel from the airport that it was a little out the way but its only a 10 minute walk down to the town of Saint Agatha. You may need some extra puff to climb the hill back up, but it is ideal for working off all those calories of drinks and food. This is a wonderful hotel in a beautiful location with fabulous staff thank you for making my 60th birthday, a memorable one !