Super 8 by Wyndham McHenry/Fox Lake Area

We would never stay here we ended up leaving, dead bugs on the floor, mold in the refrigerator and the hotel was supposed to be a smoke-free building, and it reeked a cigarette smoke all over very sickening!

The fridge was full of mold and there was stuff splattered all over the bathroom wall. The hallway smells like a litterbox.

Check in was easy. Best part of the stay. We were there 3 nights and in those 3 nights we had to change rooms 4 times. First room had a clogged sink. (Which we were basically accused of causing but it had water sitting in it when we first walked into the room). The second room there was a "waterfall" from the bathroom light fixture. Third room, the door did not lock. And the final room was ok other than the plate missing in the microwave and cable wire missing from the TV. One of the refrigerators had food left in it from previous people. The outside doors were supposed to be locked for safety but there was one that never locked. With all the issues with the rooms, not once were we offered any money back (not even one night worth or anything). This was a convenient location being in the middle of where our kids live but we will not be returning.

TV did not work upon check-in. Asked for maintenance to come and repair; then TV would not shut off next day on check-out. Plunger in sink not working so sink fills with dirty water. Coffeepot was filthy, looked as if it had never been cleaned.

This place should not even be open. They are doing some kind of renovations and the entire building is covered in materials, trash, water damaged furniture. It's gross! The parking lot has old water stained mattresses and other trash and furniture. They didn't have the room we ordered and did not offer any kind of apology either. My partner was unable to sleep due to some odd banging noises, maybe construction? that went on ALL NIGHT! I should have walked out the second we walked in but it was late and we were tired. Granted, barely slept.

Being renovated, no working smoke alarms?! Only 3 other rooms occupied, the bathroom was absolutely disgusting. Urine on seat of toilet, fridge hasn't been on, inside smelly and moldy. Just gross.

The front desk assigned a room where the ceiling lights didn't even work in the sink area of the room. We had to ask dor a different room. Floors needed vacuumed and walls needed a good scrubbing.

Facility not very clean and room was supposed to include refrigerator and it didn’t. Also no washcloths? Staff was friendly

We reserved 3 rooms One of our rooms had not been cleaned The second room had stains on the sheets Third room had bugs There was trash strewn along the back wall of the building The place was disgusting. We immediately canceled and went elsewhere