Cindy Paola
February 7, 2024
My experience at the end was a nightmare, they overcharge my credit card with tax that people living in other countries should not pay by law, I did found that because I stayed in another hotel and they mention that which made me feel very disappointing to know that Blue Suites charge me for something I didn’t need to pay and up for today they haven’t done the devolution to my credit card. They even ask me to fill out a form to agree if they want to do more charges to my credit card and of course I didn’t sign anything
Please don’t let them robe you in your face, we as tourist also have rights and it can’t be violated like that
Also I leaved something in the sink that was from my baby and next day it wasn’t there was not a big thing and when we ask for it was no comments about that, it wasn’t a big deal so we didn’t say anything but still very frustrating
At the end our experience was very bad feeling that they charged something illegal and because the people don’t know , no body says anything, that is not fair with the tourists