this is my 4th stay at the haven hotel...love the breakfast & especially the breakfast staff!!! Miquel at the front desk is the man very helpful with anything!!! I lost my phone the second night so my trip started out the way I planned...I stay two weeks twice a year in Medellin absolutely love the city!!! pros: great location walk out the front & ur right into the action, Provenza is two blocks away with every food option imaginable, Parque lleras is a 3 minute walk with several bars & restaurant's...the best nightlife its always popping!!! it rained every day so I ate at the hotel a lot the food is awesome...was the chef is cool as hell!!! I'm so bad with names but the whole staff is friendly from the front desk to the cleaning crew to the wait staff!!! The food at Gato in Provenza u can't go wrong absolutely delicious every time!!! the shower is wonderful, bed is very comfortable, balcony is definitely well worth up grade...definitely will be back until next time be safe & my God bless all!!!