Anonymous User
September 23, 2022
Worst hotel service I've ever stayed in. It's service! ! ! We were the only ones who checked in at the front desk. A middle-aged woman couldn't handle it for a long time, but finally a young man came and did it in minutes. When checking out, the deposit is paid by credit card. We were on the highway at the time. The hotel called and told me that my credit card payment password was needed. Only then can the deposit be refunded. This is the first time I have encountered this situation on Ctrip for so many years. In the end, I went to customer service to get the deposit back. Bad review! ! ! '
Original TextTranslation provided by Google