Venice Sanella Rooms

I booked the property in February 2023, more than 8 months before my stay, precisely to avoid running into problems. On the morning of my arrival I was contacted by telephone by the owner, who told me that he had had an overbooking problem, so it would be necessary to move to another property 2 km away. After explaining to him that it would be a problem for me to move away for logistical reasons, I ask him why I really have to be the one to change apartment, given my booking made so far in advance... I am told there are people who book even earlier, and therefore they would have had priority (who knows why he didn't notice it in the previous months...). Moral: I was left without my reservation (there are 4 of us, with 2 children...) while I was traveling the same day, he evidently found buyers who paid more. Dishonest. Since the owner will respond by making excuses and making up untrue things, while I will no longer have the right to reply, know that it's all true.

The unbeatable treatment. The girl who serves you is very nice. The rooms are very good. The only bad thing for me is the area. The surroundings of the station and the park next door are a bit unsafe. But the location is unbeatable, right next to the station and a market.

Clean and friendly staff. A little expensive for the general state of the facilities. Well connected to Venice. 5 minutes from Mestre train station