Kasa Bryn Mawr Minneapolis

Very clean...well kept...good amenities...near downtown...friendly neighbors...would recommend for short or longer stays in the twin cities!

I never got a chance to stay. I would never ever recommend a Kasa property. I went through such a hassle in trying to communicate with them. They texted me 30 minutes before check in to tell me that the HVAC unit isn’t working properly and that a maintenance person would have to come service it sometime during our stay. Who wants a maintenance person to come invade your space while on vacation? Mind you, it’s summertime and hot out. They refuse to refund any of my money. They said they would only refund one night if we chose to stay in the unit with the broken HVAC. It’s their fault and didn’t tell me ahead of time that they knowingly had this issue. They should be ashamed of themselves to run a business this way. They should solely be responsible for refunding the entire amount they charged me, even after the back and forth, they said that the unit would NOT be available after all and still NEVER refunded me. I would be very weary with booking with them. I can’t trust them. Something was wrong on their end and they took my money. Told me to go through ********** to refund me, when they should themselves offer up the refund. It took ********** three hours to find another place due the the irresponsibility of Kasa management who could not supple the unit. I absolutely DO NOT recommend anyone staying here. If something happens, you will not get your money back. It’s a waste of time and money. Find a different place to stay.

One bedroom unit in a residential apartment building in residential neighborhood. The unit was comfortable and well-appointed. The walls are paper-thin, so you can hear everyone living their lives around you, which isn't ideal. No on-site parking, but plenty of parking on the street. Nice option for a longer trip.

Overall the hotel is exactly what everyone else has said it’s been, I thought the area/neighborhood would be sketchy but I didn’t have any issues around the area. The hotel seems to be half apartments and half hotels so everything was well kept and the gym was actually pretty nice. Tons of pots and pans and silverware in the cabinets which helped cause I made steaks one night while I was there for my Girlfriend. This is a really nice place if you want a mini apartment for a few days it’s cheap and everything about it was nice

Very nice room, very clean, very comfortable. Kasa team is available to help 24/7. Would definitely recommend. I do think the security deposit should be more clearly indicated when you are looking at the price; most hotels do not ask for a deposit. Also, the facial recognition part of reserving a room is pretty creepy and seems unnecessary. At that point you already have my deposit, my debit card info, and a photo of my driver's license. I get that you are going for security, but it felt a little invasive to have my face scanned for a couple nights of renting a room. Just my two cents. But overall, the room was great and the service was helpful. I hope to be back!! Highly recommend.

Instructions for access and elevator were incomplete......room entry not explained.....TV did not work......layout was terrible (had to walk from one end of the unit, the bedroom, all the way to the front door to use bathroom)......no instructions how to operate thermostat..... parking was inconvenient ......no grocery or restaurants in the area except one breakfast walkup......no onsite maintenance to spread salt on icy walkways

I like most of what the property offers. However, I feel as though guest staying for 5 or more days should receive a garage space. The complex should also throw salt down during icy situations.

Great place to stay! Checking in was easy. My family and I felt very safe and loved the feeling of staying at a modern clean apartment with the ability to cook our own meals.

This property was truly a home away from home. Heck, I could actually live there. The exercise facility was great. I only wish that there was parking within the building, but that was not a deal breaker. I would recommend this property 100 times over.