Smart-Hotel Minusio, a Benvenuti Hotel

We found the hotel very good. It was clean and comfortable. The service was reasonable. The people at reception were friendly and helpful. The breakfast was also acceptable for a three star hotel. The hotel location is very close to the bus station. We recommend the hotel for a short stay.

The room absolutely met our needs and expectations. We sat out on the patio on the first floor to admire the stars and planets late at night and it was very peaceful and quiet. The bed was very comfortable and the room super clean and complete. What made the experience however was every single person we came in contact with: from the person who greeted us as we considered the hotel and made several requests that were important for our needs/comfort - someone who had just started that week, was there by herself and absolutely was so pleasant and responsive, to the breakfast hostess who went way beyond her italian breakfast culture roots to provide an expansive and impeccable breakfast spread and pleasant conversation, to the manager who additionally helped with some things, providing advice beyond the scope of her hotelier duties. Everyone had a generous and genuine smile and warmth that just made the place feel like home. It felt like we left a piece of our heart (or at least mine) there in Locarno at Minusio, and while we don't have plans to be back in Locarno, I'm far more likely to return simply because of the people at this hotel. I can't say enough and just appreciate the fact that they had a room for us and responded with so much grace and hospitality - a big thank you!

We stayed one night and was very good. The atmosphere was great, a very welcoming staff, Diana and Julia The breakfast was good and the location was very nice. The room was very clean and nice. We definitely come back. It is a good location for a lot of trips.