We arrived by car. No one came out from the front desk, so we went to call them. There were no other customers, so it seemed like they were bored, but they didn't even help us take our luggage out of the trunk, so we, the only women, had to frantically take it out and carry it to the front desk. At that point, we understood the level of service at this hotel. Since it was an expensive room, we heard that we could freely enter and exit the lounge with free drinks from the side of the large bath, but no one was checking, so we thought that anyone could use it. When we checked out, we called the front desk in advance, but they didn't come to pick us up, so we had to carry our large luggage ourselves again. We paid a lot of money, but the service was worse than that of a business hotel, and we headed to the next hotel. We told our acquaintances about this story and they were shocked.
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