When I booked it, I thought it was a local luxury hotel, but I was disappointed. The sea view room we booked was on a low floor and we could only see the children's playground under construction. The air conditioning system was not working, it was often cold and hot, and I woke up every night because of the heat. The water heater was not hot enough for showering, and the water output was small. The hygiene was not up to standard, and there were blood stains on our sheets on the first night. The staff was all luck, there was a man who was very friendly, Australian, but the others were cold, and asked for tea bags and coffee 💰, which was speechless 😓. The only thing worth mentioning is that the hotel is in an excellent location, just opposite the beautiful Malua Bay beach and park, close to great restaurants and other attractions, and pets can stay, a good place for cute pets and families to travel.
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