Guest User
December 4, 2023
We recently enjoyed a nice long weekend stay at Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection. Bonvoy Ambassador level, paid stay for four nights, booked Classic (basic) room, received one level comp upgrade to a recently renovated Park View room. Greeted with warm welcome by staff at check in. The breakfast had a good selection, we also ate a dinner in the hotel restaurant, very good service, and meals. Superb staff in all departments, this team is constantly cleaning, even wiping down table bases. Visiting the on-property thermal grotto is an must do experience, we also had excellent massages from Laura and Valeria. Bartender Fredirico was amazing, very professional and providing next level service. His own creation is a cocktail called Sixth Sense and is not to be missed. On several occasions during our stay, the GM went out of her way engaging with us at length seeking feedback about the hotel and staff. Location worked well, an easy one-hour car drive to Florence. We’ll definitely return.