Hop Inn Hotel Alabang Manila

Hop Inn Hotel Alabang Manila Reviews

Hop Inn Hotel Alabang Manila

Lot 2 Block 4 Phase 3, Market Street, Madrigal Business Park, Muntinlupa, PhilippinesView Hotel Details
Hop Inn Hotel Alabang Manila
Hop Inn Hotel Alabang ManilaHop Inn Hotel Alabang ManilaHop Inn Hotel Alabang Manila
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Hop Inn Hotel Alabang Manila Guest Reviews

4.2/5
Very Good
77 review
Verified reviews
Location4.6
Amenities3.6
Service4.3
Cleanliness4.3
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All Reviews(77)
Positive reviews(74)
Reviews with photos/video(18)
Clean and tidy(20)
Awesome stay(13)
Great service(10)
Amenities were average(9)
Great value for money(7)
Convenient for shopping(7)
Negative reviews(3)
Guest User
Standard Twin Room
Stayed in Apr. 2024
Booked for others
1 review
3.5/5
Posted on 29. Apr. 2024
The hostel is good. But lack of toiletries like alcohol or hand sanitizer even disposable toothbrush/toothpaste.
Response from Property: Thank you for staying with us at Hop Inn Hotel Alabang. We are disheartened to read that we did not meet your room expectations from us. Additionally, the general norm for Hop Inn brand both in Philippines and Thailand when it comes to washroom amenities are head-to-toe shower gel, hair dryer, towel and tissue. We hope this will not deter you for coming back again to us. Stay safest and have a good day!Sincerely,Ela BaguindoFront Office Supervisor
CandiceU
Standard Double Room
Stayed in Apr. 2024
Friends
18 review
5.0/5
Outstanding
Posted on 19. Mai 2024
The place is simple but good, it is close to so many restaurant and malls
Response from Property: Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our location, cleanliness and staff services. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. If you have any other questions regarding your next booking with us, please feel free to contact our team. Looking forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor
Anonymous User
Standard Double Room
Stayed in Febr. 2024
Solo travellers
6 review
4.7/5
Amazing
Posted on 11. März 2024
Stayed for a week and it’s always super Clean and Comfortable. All staff are kind and doing a great job. Thank you so much.
Response from Property: Thank you so much for choosing to stay with us! We're glad that you enjoyed our hotel services and found everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor
Anonymous User
Standard Double Room
Stayed in Febr. 2024
Family
2 review
3.2/5
Posted on 18. Febr. 2024
Lack essential amenities. Simple toiletries set is a must in every hotel. A simple toothbrush, soap, toothpaste and shampoo MUST really be provided. Hotel slippers must also be provided or there must be an option to avail or buy such. Room is clean and has a nice view but thats it. Nothing notable. We will never go back, that's for sure.
Response from Property: Thank you for staying with us at Hop Inn Hotel Alabang. We are disheartened to read that we did not meet your room expectations from us. Additionally, the general norm for Hop Inn brand both in Philippines and Thailand when it comes to washroom amenities are head-to-toe shower gel, hair dryer, towel and tissue. We hope this will not deter you for coming back again to us. Stay safest and have a good day! Sincerely,Ela BaguindoFront Office Supervisor
collado
Standard Double Room
Stayed in Apr. 2024
Friends
1 review
5.0/5
Outstanding
Posted on 17. Apr. 2024
The hotel is clean as I expected. Might go back there again.
Response from Property: Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our location, cleanliness and staff services. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. If you have any other questions regarding your next booking with us, please feel free to contact our team. Looking forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor
Anonymous User
Standard Double Room
Stayed in Dez. 2023
Couples
3 review
5.0/5
Outstanding
Posted on 13. Jan. 2024
great location, friendly staff, there’s a lot of nearby restaurants, we’ll surely book again our next stay here!!
Response from Property: Thank you so much for your positive review! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. We look forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor
Anonymous User
Standard Double Room
Stayed in Dez. 2023
Couples
6 review
4.0/5
Very Good
Posted on 26. Dez. 2023
Surprised at the cleanliness of the rooms, which is the most important for me. Toilets were pretty clean too, and they are big! Bed was kinda squeaky during when you know… and there was no parking after coming back from supper. Overall would stay again.
Response from Property: Thank you so much for staying at our hotel! We are pleased to hear that our cleanliness was a pleasant surprise for you. We are glad to know that you enjoyed your stay and we highly appreciate your feedback. Looking forward to accommodate you again soon!Sincerely,Ela BaguindoFront Office Supervisor
Guest User
Standard Twin Room
Stayed in Febr. 2024
Booked for others
1 review
4.7/5
Amazing
Posted on 5. Febr. 2024
The hotel is clean. My family liked the room. IT is good .
Response from Property: Thank you so much for choosing to stay with us! We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor
Guest User
Standard Double Room
Stayed in Nov. 2023
Family
1 review
3.7/5
Posted on 4. Dez. 2023
We originally planned to look for an airbnb in the area but decided on Hop Inn due to their reasonable rates. Rooms are clean. No other amenities, which is ok, since we only needed a place to sleep in for a few nights. No kettle or slippers. Water dispenser was available per floor which would sometimes be empty. Like what others have said, walls are thin so it could bother your sleep if neighbors are noisy. Free parking is limited. Staff are very friendly though. Checkin process is a bit slow. Photo is view from our room.
Response from Property: Thank you so much for choosing to stay with us. We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back next time!Sincerely,Ela BaguindoFront Office Supervisor
Andrea Cabarloc Butlig
Standard Double Room
Stayed in Mai 2024
Family
2 review
4.7/5
Amazing
Posted on 24. Mai 2024
We have so much fun and very convenient to stay. The location is nearby in malls, transportation and fast foods. The staff is very approachable and good customer service.
Response from Property: Thank you so much for choosing to stay with us! We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor
Art
Standard Double Room
Stayed in Mai 2024
Couples
1 review
5.0/5
Outstanding
Posted on 14. Mai 2024
I am really impressed with the professionalism of the employees I interacted with. They were kind and helpful.
Response from Property: Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our location, cleanliness and staff services. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. If you have any other questions regarding your next booking with us, please feel free to contact our team. Looking forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor
Rai
Standard Double Room
Stayed in Apr. 2024
Business travellers
3 review
3.5/5
Posted on 27. Apr. 2024
The towels need to be upgraded, pretty old. But overall excellent choice in the area for quick business trip. Nothing fancy
Response from Property: Thank you so much for staying with us at Hop Inn Hotel Alabang. We are disheartened to read that we did not meet your room expectations from us. Rest assured that we will take note of it to further improve our services and to avoid concerns like this in the future. We do hope that we will have the opportunity to redeem ourselves by welcoming you back again. Stay safest and have a good day! Sincerely,Ela BaguindoFront Office Supervisor
Kmfs
Standard Double Room
Stayed in Nov. 2023
Couples
17 review
5.0/5
Outstanding
Posted on 14. Nov. 2023
Very nice hotel. The staffs are kind. Near the mall and some restaurants.
Response from Property: Thank you so much for your positive review! We're proud to go above and beyond for our guests and are happy to hear that our staff was able to deliver the level of service we promised. We are glad to know that you enjoyed your stay as well as the location and we highly appreciate your feedback. Looking forward to accommodate you again soon!Sincerely,Ela BaguindoFront Office Supervisor
Guest User
Standard Double Room
Stayed in Apr. 2024
Business travellers
5 review
4.7/5
Amazing
Posted on 16. Apr. 2024
Good hotel in this area, the front desk was super nice and responsive given the request of late arrival. but in the morning they could have refrain from construction as I did not have a good sleep due to that.
Response from Property: Thank you so much for choosing to stay with us! We're glad that you enjoyed our hotel services and found almost everything to your satisfaction. Please don't hesitate to reach out if there’s anything we can do to make your next stay more enjoyable. We look forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor
Standard Twin Room
Stayed in Mai 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on 25. Mai 2024
Second time in hop inn alabang! Perfect experience. Clean and kind. thank you.
Response from Property: Thank you so much for always choosing to stay with us! We are delighted to hear that you enjoyed your stay at our hotel, particularly our location, cleanliness and staff services. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. If you have any other questions regarding your next booking with us, please feel free to contact our team. Looking forward to welcoming you back again and we hope for this to be soon!Sincerely,Ela BaguindoFront Office Supervisor