DoubleTree by Hilton La Torre Golf & Spa Resort Reviews

Very happy with the hotel ,very nice area.pubs and restaurants very nice

It’s very convenient to play golf and the golf course is great.

It is a 4-star hotel, not a 5-star hotel. In the middle of nowhere and with a pool that soon gives you shade.

The lake next to the hotel was low on water & high on plastics. A real shame because the hotel & the facilities are fantastic.

Nice hotel in quiet location within a golf resort. Good facilities in the hotel and nearby. Attentive staff we have visited often

State of the lake is very poor, there is rubbish in it and it makes a horrible smell around the hotel. It’s a 5 star hotel and nobody came to at least help out with my luggage to the reception or the room. I booked a tee time at the golf club and they booked the wrong order and miscalculated the budget. On top of it they’ve asked me to pay the Green fee twice and haven’t received an answer yet. Finally, I got the last worse news as I was requesting a taxi to Murcia city, a dodgy van came over quoting me 50€ (thankfully I knew it was circa 29€) and when I asked for a licence they swore at me and left. These taxis are known by the hotel and they might share a fee. I was promised that a manager would call me to resolve all these series of problems but it’s been over 4 days and I would assume no one will do anything about it so I decided to write a very honest review. I’m very disappointed that I haven’t even received an apology after all, will never return and you should really think about it also.

Staff and service excellent, premises bit outdated

Lovely hotel with nice bedrooms and great bathroom/dressing room area. There is a bit of a smell outside in areas from the lakes on the urbanisation I think but not bad enough to be upsetting. A good few eating options and bars right beside the hotel. Hotel staff were excellent-friendly and accommodating so congratulations to Hilton hotels on that.

You need a car to move around the area. Beautiful facilities and pool. Great rooms.

Everything was excellent apart from the stagnant lake outside our room. Hopefully this will be rectified soon as it was an amazing hotel.

Reception manager Raul was very unhelpful with a very simple request and the pool bar and restaurant were very understaffed which led to long delays with ordering.

I was extremely disappointed with this hotel. We stayed here a night before flying back to Scotland from Murcia. The exterior is beautiful with a lovely pool area and bar. The staff at the pool were extremely friendly and keen to help. We had two rooms at the hotel. Upon opening the fridge we couldn’t believe the amount of ants! They were in the fridge, on the floor and even on the bed. I spoke to reception and they came along sprayed the room and left. No effort was made to clean away the ants. We were not offered another room ! We were told this is typical of murica! This should be advertised when booking! We would never stay in a room with ants! Further more the bed sheets had dirty stains on them and the air conditioning rattled all night. In the morning I asked for a manager to call me before we got on our flight I heard nothing. I would never stay here again! Poor customer satisfaction.

Wi-Fi is poor, my room was not ready when I arrived I had to wait over an hour.

Really enjoyed our stay here… excellent facilities & friendly staff. Nice local area with places to eat & twenty minute drive to the coast. Breakfast buffet great & lovely pool.