GemSuites Riverside
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi
GemSuites Riverside
Health Protected
#1 of 4-star Select Hotels in Nairobi
GemSuites Luxury Serviced Apartments and Hotel, Nairobi, 00202, Kenya
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When you stay at GemSuites Hotel & Apartments, Riverside in Nairobi, you'll be in the suburbs, within a 15-minute drive of Nairobi National Park and Kenyatta International Convention Centre. This luxury hotel is 6 mi (9.6 km) from United Nations Office at Nairobi and 8.4 mi (13.4 km) from Thika Road Mall.Show More
We Price Match
4.8/5
Cleanliness: 4.8
All 17 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Shuttle ServiceBarNightclub
All Amenities
Surroundings
Airport: Wilson Airport
(9.7km)
Airport: Jomo Kenyatta International Airport
(21.3km)
Train: Nairobi Railway Station
(7.1km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
16
Two-Bedroom Apartment
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
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18
One-Bedroom Apartment
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
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22
Penthouse
3 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
TV
Electric Fan
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3
Deluxe Double Room, 1 Queen Bed, City View
1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Electric Fan
Microwave Oven
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Guest Reviews(17)
4.8/5
Verified Reviews- Cleanliness4.8
- Amenities4.8
- Location4.8
- Service4.8
Guest User
May 2, 2024
This is an ideal facility for vacation, business and dining. Supremely clean, fresh, spacious and luxurious. Excellent value for money! The lush greenery around the Riverside establishment is just what I need for my inner journey of serenity and reflection. The staff is apex trained and genuinely welcoming. I consider Gem Suites home away from home.
Guest User
March 29, 2024
Visited for a spa treat @infinity spa and the experience was top notch . Thanks to Nellius . The GM is as well very nice. I enjoyed burger Monday offer . Staff are lovely and service was quick . I will definitely come back again with my daughter...
Guest User
March 1, 2024
I had held a meeting for 4 days and the place was super nice, clean and well organized. The service was great especially the team that was attached to us @ David,@lavin, @Martin and @Sam. The best venue for experience I had. Please visit to experience as well.
Guest User
January 7, 2024
very nice big apar**ents. Security of fair/good. Nice large rooms, could do with a DEEP (steam) clean but othwerwise cleaned wll every day. Full kitchen and lounge too. Bathroom was large and clean. Very friendly staff, esoecially the brekfast team. Large swimming pool and Spa on site Parking on site too.
Guest User
December 10, 2023
The lady at your spa is absolutely rude. I had already made my reservation but when i arrived for the spa session the lady started by running me through the prices, i had to remind her to pour me a drink, sheasked me if i am related to the spa manager, and when i requested for a robe i got an old one(this is okay) no flip flops and when i asked for a pair (which i should have been given together with the robe) she ramaged through the lockers and threw a red pair on the floor. I checked out immediately and didnt bother to get what i already paid for.
Abdirashid M
October 6, 2023
The facility was just excellent from the service staff, food, housekeeping staff especially Eunice. Also not forgetting the Executive Housekeeper Catherine was just so helpful when I needed assistance - thank you. Also the Finance Manager Nancy was available for assistance- asante sana. Faith the security staff was very helpful and Mary the short one and Martin at the restaurant was quite jovial and helpful.
Thomas M
September 7, 2023
The view from the ball room 11th floor was really nice it helped to break office boredom. The food and staff were nice very nice ( Mercylyne, Lavina and Mary at the reception). I did like the washroom at the ballroom the colour and floor as well as the window may need some change.
Guest User
August 25, 2023
The staff was very helpful and nice even the security guards too. The food was very gourmet and delicious everything was fresh. I went to the spa for a hair cut and they did an amazing job even the massages were great! I would totally recommend this spot for your next vacation, it was very calming to stay here and there were lots of shopping areas and malls near by.
Guest User
January 8, 2023
I stayed at Gem Suites Riverside for a month. I am pleased to say that my experience was great. I'll start with the apar**ents. They are well appointed in a contemporary, neutral color with modern appliances. My bed was comfortable. Any time I had issues such as the phone not working or anything I needed, Nancy the Manager was always available to assist even if she was not on site. The Infinity Spa is great. Janice does a great job with facials and massages, Nelice (sp) did a fantastic job on my pedicures. Walter is great for hairstyling. The front desk staff - Peris, James, and one other young lady were amazing, always happy to help, including bringing up staff my apar**ent when needed. Housekeeping is provided daily. The Housekeeping team was good. Special mention goes to Jacqueline who was very thorough in her work. I noted a distinct difference whenever she cleaned the apar**ent. Also used laundry services a few times. Everything was delivered well-pressed and in a timely manner. Argenti the restaurant was okay and the reason I did not give a 5 star review. A few meals were disappointing. Loved the pool and the gym. Lastly, the security team was always professional and helpful to me and my guests. I have to commend the management for the customer-centric attitude. Not a single staff member behaved out of turn during my month long stay. That's rare! I can't say enough great things about Gem Suites Riverside. I'll be back and will keep recommending it to friends! Thank you!
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 07:00–10:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Very Clean
- 4.8/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 75
When you stay at GemSuites Hotel & Apartments, Riverside in Nairobi, you'll be in the suburbs, within a 15-minute drive of Nairobi National Park and Kenyatta International Convention Centre. This luxury hotel is 6 mi (9.6 km) from United Nations Office at Nairobi and 8.4 mi (13.4 km) from Thika Road Mall.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and an outdoor pool. This Art Deco hotel also features complimentary wireless internet access and concierge services.
Grab a bite to eat at Argenti, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 94 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and an outdoor pool. This Art Deco hotel also features complimentary wireless internet access and concierge services.
Grab a bite to eat at Argenti, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 94 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Restaurant
Meeting RoomAdditional charge
Children's Playground
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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