Holiday Inn Express Nanjing Jiangbei Wonhall Mall, an IHG Hotel

The environment is good, the room is clean, the supporting facilities are complete, very comfortable, the service attitude of the handsome guys and beautiful girls is also very good, good comments, I will definitely stay here again next time.

The hotel is newly opened. It's my first time staying here. The room is very comfortable, the transportation is convenient, and it's very convenient for eating and shopping. I always like to stay at Holiday Inn Express. This stay is as good as always. I love the large-screen TV with projection, which deserves 5 stars. Mendy is impressive. Coffee and snacks are given when checking in. I will come again if I have the chance!

A newly opened Holiday Inn Express in Jiangbei New District, the room is very spacious, the facilities are very new, there is a robot on the first floor to deliver food or takeaway, which is very convenient. Breakfast is included, the breakfast is rich, especially the bread is delicious, the price-performance ratio is very high. The front desk Lily arranged very well, very late check-in, the arrangement is very good, the TV can be projected, the bedding and mattress are super comfortable, love it, thank the front desk, check-out was delayed for one hour without charging me extra fees.

After asking the front desk, the hotel opened on April 18th. It’s understandable to open before May Day to make money, but as a hotelier, I was shocked by the preparation, management and service level of the store. 1. The indoor cleaning company obviously did not accept the inspection carefully. There are many traces of engineering work, latex paint, glue sealing everywhere... 2. Hygiene is indeed a mess. Towels, floors, tables, toilets, stainless steel, and water glasses are all dirty. In fact, the public areas and elevators are also obviously in poor hygiene. I asked if they could change rooms or clean it again. The customer service was very amateur and left without saying anything. 3. Chaotic management: Only one room card can be used to swipe the elevator control... I asked for children's slippers at night. Half an hour later, it was explained that the guest room was closed and the front desk could not enter the warehouse. This was ridiculous. I found out in the early morning that there was no toilet paper in the bathroom, and the front desk said it would be delivered right away, but it didn't come until I checked out the next day... In the public area, the room supervisor and room cleaning should be in charge, and they loudly complained about the lack of manpower in front of the guests, and the cleaning staff on several floors had finished. . The man in Intercontinental work clothes at the door of the restaurant openly blamed the blame and loudly lectured his subordinates, saying that *** was the responsibility of the outsourcing unit. It is recommended that investors stay in more stores, pay attention to the decomposition and implementation of the operation process, and pay attention to the true level of the store manager. It is impossible to achieve RevPar and OCC at this level.

The room is clean and tidy, the environment is elegant, the soft furnishings are outstanding, the warm breakfast is very well matched, very good, worthy of praise, and will be the first choice for the next business trip.

The front desk service was very good. They gave us snacks and provided children's toiletries, which was very thoughtful. I left my belt behind, and the front desk sent it to me. Thank you very much.

The environment and sanitation are very good. They also provide free air purifiers. The room has great lighting.

The hotel service is very good, the facilities are complete, it is very convenient and very good. The newly opened hotel is good and will come again

Good environment, convenient transportation and new facilities.