The Duomo House by House in Naples

Clean and good service. Spacious room and central location. Lorenza was kind and communicative for all infos like pick up and touristic attractions. They offer a welcome coffee in a cafe. Also they arranged us a pick up from hotel to Airport with a reasonable price.

Excellent accommodation everything was over our expectations! Friendly staff, spotless cleaning, huge breakfast! The room was very comfortable and also the shower was perfect and spotless clean everything. The breakfast offer was super, homemade yogurt and pastries were the best!

We had an excellent stay. The breakfast was very good and the staff was helpful and service minded. They gave us useful information about Napoli. We stayed in the family suite with a beautiful view to the Dome from the balcony. Here we enjoyed the morning- and afternoon sun until 3 pm.

We just finished spending a fabulous week at Duomo House. Many thanks to all the staff. They had the rare ability to always be available when needed but let you have your time when you did not need assistance. The accommodations were sparkling clean. The location next to the Duomo made it easy to see many of the historical sights by walking. Claudietta serving fresh orange juice and espresso was welcome every morning as was the fabulous breakfast buffet with many fresh baked goods. Federico helped to prebook a lift from the airport (really nice to have when arriving in a new city and a very good value at €25)! Mirko arrived precisely on time and connected with us via WhatsApp. While we visited sights on foot, by train and by ferry we did book a trip out to Pompeii. We could have gone by train but enjoyed the luxury of being dropped at the entrance and collected when finished. Our driver, Enzo, was charming and a superb driver in the challenging Naples traffic. He was on time. His car was spotless. He made the journey truly a pleasure. We highly recommend him. Overall we couldn’t as for a nicer place to stay while in Naples.

Nice room - the one most photographed. Small, functional bathroom with lots of water. Silly little bars of soap for a 4-night stay were a bit silly. Comfortable bed; good aircon. Tiny balcony with view of piazza in front of the Duomo. Room safe was silly... could put it easily in your shopping bag and walk off. Wasn't even attached to anything. Decent breakfast although getting boing after 4 mornings. Lovely staff. On the edge of the Historic Centre so noisy/busy but central. Mucky entrance but very normal for Naples. Tiny lift access thank goodness.

The Duomo House managed to meet all our expectations and even beyond. We felt really welcome there. We arrived early at the place (about 12:30 hrs noon time) and hoped we could leave the luggage and go out but our room was ready so we could check in and relax. Teresa showed us around. There is a room with coffee machine, water, juice, milk. It gives the feeling as if you are at home. Some of the things are free and for others you should drop money in an "honesty box". It was very cute and comfortable. The room was spacious and clean. Although the place is just next to the Duomo, it was not noisy. The breakfast was super tasty and we enjoyed it in the back yard. There was coffee, freshly squeezed orange juice, cakes (I guess homemade) and local sweets, croissants, different kinds od bread, ham, salame, cheese, pizza, tomatoes, cucumbers, olives, jams, etc. What was a very pleasant surprize was that when returning in the afternoon for a short break, I went to make a coffee and there were still cakes covered in a tray for those who need something sweet with the coffee. It shows the attentiveness of the hosts. Teresa was very kind to give us information about Naples and also organized an airport transfer for us as we had to leave 04:00 hrs am. Furthermore, she arranged a basket with croissants, biscuits, bread, jams, etc in our room the day before we left because of our early check out. I am a picky traveller but it this case I could not want more. Everything was perfect! Also the location is very good - on the left side of the Duomo with many pasticcerias, pizzerias and shops around.

Amazing place with the most perfect location, very clean room, yummy breakfast and the most kind and helpful owners. Big recommendation for all who wants a great experience in Naples. I have nothing to complain about, better than expected!

Encouraged by the effusive reviews on this thread we booked for 2 nights. Our experience was not quite in line with the uncritical approvals that we had read. First, in its favour, the staff were very friendly, welcoming and helpful as reported by others. The pick up from the airport by a ‘private’ car really helped avoid the chaos around Arrivals. The fit out of this otherwise time-weary building was clever and showed sensitive creativity. The open access kitchen for guests was appreciated and the breakfast was thoughtful and generous. However…there were some issues. This part of town is not for everyone. If you want the immersive experience in the 'centro storico' with all of the mayhem that entails, fine. You should know that the entrance to the building is pretty scruffy with much needed security doors in place. Our room was the one heavily photographed on this thread. It looks down on a small Piazza in front of the cathedral. On the second evening a huge group of children started to play a very noisy game of football at around 6.00pm. They were still there when we returned from dinner and indeed until well past midnight which made sleep impossible without the aid of noise cancelling headphones. Not the hotel’s fault but thank goodness for technology! The room had a TV but as it could only receive 3 or 4 channels, it was of limited use. The (empty) mini fridge made such an irritating electrical buzzing that we had to pull the plug out. The safe, well that was hilarious. It was a tiny metal box, approximately 25cm square, only lockable with a key and… not attached to the wall or anything else! A thief could simply tuck it under his arm and be away. If you had hoped to be able to store your tablet or laptop safely you would be disappointed. The Bathroom was simply but inexpensively fitted out but already showing signs of wear. On the second day we returned in the afternoon to find that the Housekeeper’s keys had been left in our door-lock providing quick and easy access to anyone interested. We were asked to pay in cash to settle the bill as ‘we had booked directly and received best rates’. This was most peculiar. In a lifetime of travelling I have never been asked to pay cash to settle a hotel bill. We negotiated our way around this and payed in the usual way but still, most odd! And not mentioned by any of the other reviewers. The price was around €220 per night. For the same (actually slightly less) money we then stayed in a full service 4 star hotel in a smart part of town which while old fashioned in decor, was superior in most other respects. Sorry but a fair price for the Duomo House in our opinion would be around €150 and then you might be willing to forgive some of the shortcomings.