Guest User
August 7, 2023
Myself and my brother stayed here from 4th August - 7th August. We had a really enjoyable stay. The room was clean, comfortable and spacious. The kitchenette area worked very well for us on the Saturday evening, when we stayed in for the night. However, there was an issue with the water pressure in the kitchen tap. It kept making a juddering noise, which might need looking into. The beds were very comfortable and we both slept very well. The shower room must have had a recent refurbishment as it was very modern and functional. We watched a bit of the TV in the room. However, we had an issue trying to access Netflix and more of the smart TV apps. The WiFi in the room worked very well, even when signal was patchy throughout the hotel site. The facilities were exceptional. Myself and my brother enjoyed using the swimming pool, gym, jacuzzi, steam room and sauna. On the Friday, we practically had the swimming pool to ourselves during our swimming slot. On the Saturday and Sunday, it was a little busier, but we still managed to use most of the leisure facilities. My brother in particular loved the gym. It was a shame that one guest chose to hog the treadmill for the entirety of our gym session (45 minutes). It might be worth having a sign encouraging guests to be more courteous to others who want to use the gym apparatus. I understand guests have a gym regime, however they should exercise courtesy to other gym users. My only critique regarding the leisure facilities was that it costs £1 each time to use the jacuzzi for 8/9 minutes. This really should be included in the rest of the leisure facilities that are free of charge. If not, guests need to be made well aware of this in advance (as we had no pound coins on us upon arrival, so had to exchange a note at reception). The staff were very friendly and welcoming. The reception, bar and waiting staff as well as the cleaner were all so lovely and made us feel very much at home. They were very approachable and were happy to answer any questions that we had about our stay. The food was lovely. The breakfasts each morning were delicious. I most enjoyed the Welsh breakfast. You could taste the quality in the sausage and bacon, and you could tell that they were locally sourced. I also want to mention the yoghurts too. They were delicious. They were so nice that I wanted to take a batch of them home lol! On Friday, we had our dinner at the restaurant on site which was very tasty. The restaurant had a good choice of food options, and the staff were very attentive and polite. My brother enjoyed his fish and chips, and I enjoyed my duck noodles. We found that the hotel was situated in a great location. It was only a 20 minute walk to Llanrhystud, where we had a pub meal at the Black Lion on Sunday evening. It was also only a 40-45 minute walk to the beach at Llanrhystud, of which, we visited on Sunday afternoon. This place is also dog-friendly which is lovely to see. Overall, we thoroughly enjoyed ou