The hotel looks new and very clean, the danger is the slippery floor, which when washed does not dry completely. My husband slipped in front of the elevator and almost fell.
The breakfast is reasonable, the watermelon has a strange spicy taste.
We tried to rent a scooter, initially the receptionist said it would cost 150k, then she came back apologizing, but now it cost 250k. Scooter rental in Vietnam is a bit pricey, we paid 150k in the 5 cities we visited. The solution was to walk 550 meters and check into another hotel and rent it for 150k per day.
The night before we left, the hotel arranged two tickets to Halong at 7:30 am. When we arrived to check out at 7:15 am, the receptionist informed us, apologizing, that there was no car for our destination. After several questions, including what I had already paid for the two tickets, the receptionist made a call and informed me that the car was on its way. Fifteen minutes later a van arrived with two seats remaining and took us to Halong. Our conversation was only possible with the help of Google translate, as the receptionist spoke very little English. I just couldn't understand if she was confused or if there was bad faith on the part of whoever sold the seats in the van.
The only positive thing is that it is close to Old Town, a 10-minute walk.
Original TextTranslation provided by Google