Sorry for the long review but there is a lot to say to try to counteract the numerous poor reviews. Not discrediting peoples experiences but we went anyway with low expectations as only 3 star. Had a deluxe room with 2 double beds and ocean view. Very good size room, lap top safe and very comfy beds and pillows. A real bonus was sufficient coat hangers, not to be sneezed at in my experience. In room refrigerator. A couple of small water bottles every day but as a "green" person just used the water dispenser to fill my water bottle (near the shop). Well done hotel for that, much appreciated. Food was as expected for a 3 star in the buffet however, the a la carte restaurant had very good food and service, has to be booked so do that as soon as you arrive. Beach towels are available for a rather large deposit compared to other hotels, disappointed with the quality as they were similar to a tea towel in texture. Drinks were adequate eg only 10 cocktails all based on rum or vodka, I have a photo of the menu, the management claimed 16 but no evidence at the bar for that? Service at the bar was really good despite being short staffed sometimes. That said the white and rose were very drinkable, not so much the red. At breakfast, really nice orange juice and a good selection of teas. Good choices for breakfast food. Only problem was size of cups outside meal times where tiny paper cups were available. No problems finding a lounger but cushions were in short supply, a customer complained and suddenly more were supplied - come on management its not hard to please your customers - you could remove the cushions overnight like other hotels do. You can step out right onto the beach which is lovely but as others have said sea very rough - global warming? No sea**** despite the rough seas?? Managed to snorkel at Pebbles beach, bus ride away and Dover beach a 20 minute walk away. Turtles everywhere! Entertainment most nights, some great and some so so. Desiree is amazing, did wood burning activity with her that resulted in a souvenir. Most staff great but some really quite openly miserable that made me wonder about the manager?? Give this hotel a chance.