The staff at this hotel went above and beyond for myself and my partner throughout our stay. I broke my knee three nights into our stay and the hotel were so kind and genuinely caring, providing me with a wheelchair and ensuring they were checking in with me as much as possible. Whether this be the reception staff, snack or bar staff every person working at the hotel had a heart of gold. Given the circumstances I wasn’t allowed to fly home when planned, the hotel accommodated us and extended our stay, moving us to a room that was more accessible for me. The reception staff also ensured that we had a transfer to the airport and made sure that it was due to show up when needed, phoning the company ahead to request a larger vehicle so that I had room to rest my leg. I would recommend this hotel to everyone who plans a trip to Portugal, the hospitality of the staff was unmatched to any hotel I have stayed in. The staff had so much genuine love for their guests, and went out of their way to check in with people. The rooms were very clean and comfortable, they had all amenities that were needed, they were spacious and modern. Towels and bedding were changed daily and the room was cleaned too. I do not think I could raise a single issue with this holiday. Food was lovely and very fairy priced, drinks too were very nice. Despite a broken knee I still enjoyed my stay, due to how accommodating everyone here was. Thank you again ❤️