The Ritz-Carlton Osaka

The Ritz-Carlton Osaka Reviews

The Ritz-Carlton Osaka

2 Chome-5-25 Umeda, Osaka City, JapanView Hotel Details
The Ritz-Carlton Osaka
The Ritz-Carlton OsakaThe Ritz-Carlton OsakaThe Ritz-Carlton Osaka
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The Ritz-Carlton Osaka Guest Reviews

4.7/5
Amazing
288 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All Reviews(288)
Positive reviews(283)
Reviews with photos/video(73)
Easy to get around(19)
Large rooms(18)
Well decorated(10)
Perfect for kids(9)
Luxurious(7)
Convenient for shopping(7)
Great location(6)
Tasty restaurant(5)
Negative reviews(5)
JY0809
Superior King Room
Stayed in Dec 2023
Friends
12 review
3.7/5
Posted on Dec 3, 2023
Actually location is too far form the station. Btw the staff are friendly. Next time I will choose the other hotel rather than this
Andy.CKT
Superior King Room
Stayed in Oct 2023
Couples
6 review
4.5/5
Great
Posted on Oct 21, 2023
5 start hotel in Osaka, thumbs up to thier breakfast 5 star, great selections of good quality produce, down side is amenities is not up to expectations, Nespresso machine was not working ( finally got replacement thanks, try to extend: delay our check it but quickly got refused and said room taken - when next check in is actually 3pm
Guest User
Superior King Room
Stayed in Oct 2023
Couples
2 review
3.0/5
Posted on Nov 27, 2023
It is a bad experience, some drunker keep knocking the door, we try to get help from the receptionist, unfortunately no one come until long long time ago, not helpful at all
Guest User
Deluxe Twin Room
Stayed in Sep 2023
Family
8 review
5.0/5
Outstanding
Posted on Sep 19, 2023
Very nice room with a breathtaking view. we stayed on the 26th floor. good location, very close to osaka station. good service. clean. I have no compalints. will stay here again if come visit osaka.
Guest User
Superior Twin Room
Stayed in Aug 2023
Family
25 review
5.0/5
Outstanding
Posted on Aug 30, 2023
It’s one of the best hotels in Osaka, good location and service! Amenities a bit old tho but still rate it 5/5
Bimoon
Superior King Room
Stayed in Feb 2023
Couples
5 review
5.0/5
Outstanding
Posted on Feb 27, 2023
I am really enjoyed during my one night stay in this hotel and the after service is really amazing and get really amazed by their service. I have left something in the hotel and they handled the lost good in a extraordinary way with sending message and updating with me once they have sent the item back to me.
Guest User
Superior King Room
Stayed in Dec 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jan 3, 2023
This is a very beautiful hotel with a Chris**as a**osphere!
Dave Goh
Japanese Suite
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Good stay, good service
Guest User
Superior King Room
Stayed in Oct 2023
Family
19 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Overall experience is good though the hotel is old
Guest User
Superior Room
Stayed in Jan 2023
Family
6 review
5.0/5
Outstanding
Posted on Feb 25, 2023
Best hotel i've ever stayed! All staff very friendly and helpful. Room and bath room are very clean. Very recommended!
Guest User
Club King Suite
Stayed in Dec 2022
Family
7 review
5.0/5
Outstanding
Posted on Jan 23, 2023
The hotel location is convenient for dinning and shopping The hotel service is excellent
Saud Jo
Superior King Room
Stayed in Jan 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Jan 19, 2024
best service
Guest User
Deluxe King Room
Stayed in Mar 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Ritz has the best service among several hotels in Osaka. It is clean and tidy. Chocolate and sleep aid spray are provided at night. The style is British, elegant and generous.
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Guest User
Corner Deluxe Two Queen Room with City View Non smoking
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The service is satisfactory and the location is very good. It is in the Umeda business district. There are many large shopping malls such as Hankyu nearby, which is convenient for shopping and eating. The hotel is worthy of being a well-established hotel. The service is first-rate and they are very polite and open the door to move the luggage. There is a Chinese customer service in the lobby for easy communication. In addition, the hotel has Just tell the front desk about the smoking rooms. All in all, they are very good and convenient. I will stay here again if I have the chance.
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YUEEEERRR
Superior King Room
Stayed in Jan 2024
Family
22 review
5.0/5
Outstanding
Posted on Jan 26, 2024
This Ritz-Carlton is really European style haha From several doorways to the lobby and corridors, there is a strong feeling of a European-style luxury manor. There may not be such an exaggerated European-style hotel in Europe. The customer service at the front desk at noon was very professional. Check-in comes with free Japanese waffles and chocolate perfume Actually, I think it would be better if he gave me a fruit plate😭 (I love eating fruits, but Japanese fruits are rare, expensive and not easy to buy) This Ritz-Carlton has no check-out time limit Check-out is possible after 11:00! For such an expensive room rate, at least I think this is a great value. Although all its mini bars are charged (Most hotels in Japan must check out at 10:00 a.m. otherwise late penalties will be charged) How can a patient with procrastination + laziness in the late stage of cancer adapt to checking out at 10:00 hahaha The bathtub is a Diptyque set. I like it very much! The scent is my favorite fig Several bath salts also smell amazingly good. You can choose Continental/American/Japanese style for in-room breakfast Choose a day to try and order a Japanese breakfast Japanese breakfast is the most expensive but has the fewest items My family doesn’t like it. I just like this kind of photo to look better haha After all, it is the pattern of pickles under porridge, which is similar to Chinese breakfast. It’s not particularly delicious, but it’s not terrible either.
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6/18