VIA INN SHIN-OSAKA JR-West Group Reviews

Response from Property: Thank you very much for using Via Inn Shin-Osaka.Also, we would like to sincerely thank you for letting us know that you enjoyed your stay with us.Our hotel has rooms where you can see the Shinkansen, so please feel free to contact us.Via Inn Shin-Osaka Manager

Response from Property: Thank you very much for using Via Inn Shin-Osaka.Thank you again for your feedback.I am very happy to read that you had a comfortable stay.We will continue to strive to improve our services to ensure your satisfaction.We look forward to seeing you again.

Response from Property: Thank you very much for using our hotel. We would also like to thank you for your feedback. We apologize for making you feel disappointed despite your high expectations. In the future, we will strengthen patrols and strive to provide a comfortable experience for our customers. We will continue to work hard every day to provide comfortable services and facilities from the customer's perspective, and we look forward to your continued patronage. Based on the opinions we received this time, we will continue to work hard to improve our services. We would be happy if you could use our hotel again without worrying about this.

Response from Property: Thank you for choosing Via Inn Shin-Osaka. We would also like to thank you for your feedback regarding your stay. We apologize for the inconvenience caused by the size of your room, but we hope you will use our hotel again.Thank you for your review.General Manager

Response from Property: Thank you for using Via Inn Shin-Osaka. Thank you for your compliments regarding the room and cleanliness. All the staff are looking forward to using LAMK again. Via Inn Shin-Osaka Manager

Response from Property: Thank you very much for using Via Inn Shin-Osaka. Thank you very much for your compliment on the location. However, we apologize for the inconvenience caused by the small size of the room. We hope you will continue to use Viain in the future. General Manager

Response from Property: Thank you very much for using Via Inn Shin-Osaka. We also appreciate your feedback. We look forward to welcoming you again.

Response from Property: Thank you for being with us the other day. We will do our best to provide our customers with the best possible reception. We will continue to attach great importance to cleanliness and maintenance of facilities so that everyone can enjoy an extraordinary world. We are delighted that you are satisfied with our facilities. We will continue to work hard to provide better services. We look forward to seeing you again.

Response from Property: Thank you for using Via Inn Shin-Osaka. We also appreciate you taking the time to reply to your review despite your busy schedule. Our hotel is located within a 5-minute walk from the east exit of Shin-Osaka Station and has received great reviews. The nearest station to our hotel is well connected by a comprehensive transportation network, making it convenient to easily access various locations. We can also store your luggage on the day. We will continue to strive to improve our services so that our customers can be satisfied. Please use Via Inn Shin-Osaka again when you visit Shin-Osaka.

Response from Property: Thank you very much for staying at Via Inn Shin-Osaka. We would also like to thank you for sharing your impressions of your stay. As you said, our hotel is within walking distance of the east exit of Shin-Osaka Station, so it is in a great location and very convenient. We are also very sorry that our inconsiderate service caused you discomfort. We have taken your criticism of our customer service very seriously, and will provide basic training to prevent such incidents from happening again in the future. Finally, both our staff and I will continue to work hard every day to ensure that you have a comfortable stay when you visit us again. We look forward to welcoming you again.

Response from Property: Thank you very much for booking at Via Inn Shin-Osaka. Thank you for your review. There are many restaurants both inside and outside the station, and many guests are pleased that the environment is comfortable even for guests staying multiple nights. Thank you also for your compliments about our staff. We are not satisfied with this and will continue to strive to improve our service. However, we are very sorry about the interior of the room. We will take your valuable opinion into consideration and use it as a reference for the future. We hope you will stay at Via Inn Shin-Osaka again if you visit Shin-Osaka. Finally, as I have said many times before, thank you very much for staying with us. Manager, Via Inn Shin-Osaka

Response from Property: Thank you very much for staying with us this time. We also appreciate your valuable comments during your stay. We will make efforts to improve based on your comments and feedback. Thank you for taking the time to post a review despite your busy schedule. We look forward to welcoming you again. Manager of Via Inn Shin-Osaka

Response from Property: Thank you for staying with us. We will continue to strive to improve our service based on your feedback. We hope you will not be discouraged by this and will use our hotel again. Thank you for your valuable feedback.

Response from Property: Thank you very much for using Via Inn Shin-Osaka. Even for same-day reservations, we can offer reasonable prices depending on the situation. We are glad to hear that you were satisfied. Our hotel is conveniently located about a 3-minute walk from the east exit of Shin-Osaka Station. If you are in the area, please come to Via Inn Shin-Osaka again. We look forward to seeing you again. Thank you. Manager, Via Inn Shin-Osaka