Tokyu Stay Osaka Honmachi

Tokyu Stay Osaka Honmachi Reviews

Tokyu Stay Osaka Honmachi

2 Chome-4-24 Kyutaromachi, Osaka City, JapanView Hotel Details
Tokyu Stay Osaka Honmachi
Tokyu Stay Osaka HonmachiTokyu Stay Osaka HonmachiTokyu Stay Osaka Honmachi
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Tokyu Stay Osaka Honmachi Guest Reviews

4.4/5
Very Good
659 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(659)
Positive reviews(628)
Reviews with photos/video(166)
Convenient location(116)
Easy to get around(89)
Close to metro(47)
Tasty food(17)
Would stay again(13)
Comfortable bed(11)
Friendly front desk staff(11)
Perfect for kids(8)
Negative reviews(31)
Guest User
Smart Semi Double A
Stayed in Apr 2024
Solo travellers
3 Reviews
3.5
/5
Posted on Apr 19, 2024
It’s quite close to Dotonbori. Bedsheets were clean but the blanket was too small. Overall it is a good hotel compare to the one in Tokyo
Response from Property: Thank you for staying at our hotel among many hotels. Easy access to tourist attractions is one of our hotel's pride. Thank you for your valuable feedback. Regarding the size of the blankets, we will share the information with the department in charge and report it as an improvement plan for the future. Thank you very much.We hope you will use our hotel again the next time you come to Osaka.Tokyu Stay Osaka Hommachi Receptionist Oka
Guest User
Standard Twin With Washing Machine
Stayed in Apr 2024
Solo travellers
5 Reviews
4.7
/5
Amazing
Posted on Apr 15, 2024
With cozy clean room in good location in OSAKA n serving good breakfast everyday, I will consider to stay again if visit here again.
Response from Property: Thank you for your stay with us.We're glad to hear that you like our room and breakfast.We hope you will stay with us again if you have oppotunities to visit Osaka.
AutumnLeaf
Superior Double With Washing Machine
Stayed in Apr 2024
Couples
4 Reviews
4.7
/5
Amazing
Posted on Apr 4, 2024
The hotel is very well located right next to the metro exit 11 of the Sakaisuji Hommachi metro station. It is also centrally located, I.e. in the middle of Umeda, Namba and Osaka castle. The rooms were big and clean. There was even a sink, a washer/dryer and microwave in the room. My only issue was that limited housekeeping services were provided, but that seems to be the norm in japan.
Response from Property: Thank you for choosing our hotel. We are glad to hear that you are satisfied with our hotel's location and rooms. The room with washing machine and microwave is one of our advantage. We only provide limited housekeeping for the guest who stay below 7days. Thank you for taking the time to write this review. It motivates us to provide better service. We look forward to welcoming you again. Tokyo Stay Osaka Honmachi Reception Huang
Guest User
Smart Semi Double B
Stayed in Mar 2024
Solo travellers
23 Reviews
3.7
/5
Posted on Apr 8, 2024
- The hotel is in a good location as it’s close to two metro stations, plenty of shops and restaurants, and within walking distance of Osaka Castle and Dotonbori. Plus, it’s not too far from Osaka Station and Shin-Osaka Station if taking trips. - The room is a little small but not too bad, plus the shower and bath are nice, as well as the electric bidet toilet. - Cleaning of the room is infrequent and they never changed my mug so I was washing the mug every day in the sink to clean it. - Amenities like toothbrushes and tea bags can be collected yourself from the lobby on the 18th floor. They also have laundry and microwaves on the second floor.
Response from Property: Thank you for choosing our hotel. We are glad to hear that you are satisfied with our location and room. We are sorry that we only provide towel and rubbish bin exchange for the guest who stays under 7 days. We look forward to welcoming you again. Tokyustay Osaka Hommachi Reception Huang
Paul @egoist
Smart Semi Double A
Stayed in Mar 2024
Business travellers
29 Reviews
4.5
/5
Great
Posted on Apr 2, 2024
Great location, remember to check elevators locations (exit with elevator ) access into the metro. has no language issues. Clean .
Response from Property: Thank you for choosing our hotel. We are glad to hear that you are satisfied with our location and service.Thank you for taking time out of your busy schedule to write the comments. We are encouraged by your kind words and will continue to do our best. We look forward to seeing you next time. Tokyustay Osaka Hommachi Reception Huang
Audtheway
Superior Double With Washing Machine
Stayed in Feb 2024
Couples
21 Reviews
5.0
/5
Outstanding
Posted on Mar 4, 2024
Perfect with all the essentials- from dental kit, tea bags where you can retrieve beside the reception; to changing of towels and waste basket plastic daily; to having a bath tub and washing machine. It was really a super decent stay! There were also hangers and the reception staffs were friendly to provide us umbrella for rent. We are very appreciative. Love and worthy stay! It was located near Honmachi Station!
Response from Property: Thank you for staying with us. We are glad to hear that you are satisfied with our location and service. It's also our pleasure to have you as our precious guest. We look forward to seeing you next time. Tokyustay Osaka Hommachi Reception Huang
ChanKen
Smart Semi Double B
Stayed in Feb 2024
Solo travellers
5 Reviews
5.0
/5
Outstanding
Posted on Mar 8, 2024
I think the hotel is closed to train station. It is very convenient. The staff is really nice and try to explain clearly.
Response from Property: Thank you very much for staying at our hotel.Our staff is very happy to hear that you enjoyed your stay with us.Our hotel is conveniently located so that you can easily reach tourist attractions and downtown.We hope that you will use our hotel again when you come to Osaka again.Tokyu Stay Osaka HonmachiFront Desk MIYOUNG.J
Nanyah
Smart Semi Double A
Stayed in Dec 2023
Solo travellers
14 Reviews
4.0
/5
Very Good
Posted on Jan 3, 2024
The hotel was neat. Although the room didn’t have bottled drinking water, which i expected a four star hotel to have. Also the breakfast choices weren’t the best
Response from Property: Thank you for staying at our hotel.Please understand that we do not provide water at our hotel.However, we are very sorry that we could not satisfy you with our breakfast. We will work to ensure this in the future.We hope that you will use our hotel again when you come to Osaka again.Tokyu Stay Osaka HommachiReceptionist MIYOUNG.J
Jason Egg
Standard Double With Washing Machine
Stayed in Dec 2023
Couples
6 Reviews
4.5
/5
Great
Posted on Dec 24, 2023
Check in process was smooth and the front desk staff was well verse with English. There are amenities ready around the front desk so that you can just pick whichever useful for you. Room wise was surprisingly big. One thing that amazed me was it comes with wash dry washing machine and also microwave oven! The bed was superb comfort and was one of the best one across the hotels.
Response from Property: Thank you very much for staying with us.We are extremely honored that you praised our staff.We would also like to thank you again for your compliments on our amenities, facilities, and beds.We will continue to strive to improve our services to satisfy our guests.We look forward to having you stay at Tokyu Stay Osaka Hommachi again when you are in Osaka.We look forward to seeing you again.Tokyu Stay Osaka HommachiReception Wada
Guest User
Standard Double With Washing Machine
Stayed in Apr 2024
Couples
1 Reviews
4.7
/5
Amazing
Posted on Apr 25, 2024
It would be good if they have smart TV, but other than that, it's almost perfect. We really enjoyed our stary for 9 days :)
Response from Property: Thank you very much for staying at our hotel.Our staff is very happy to hear that you enjoyed your stay with us.We hope you will stay with us again when you come back to Osaka.Tokyu Stay Osaka HonmachiFront Desk MIYOUNG.J
Ng
Superior Double With Washing Machine
Stayed in Oct 2023
Family
1 Reviews
3.2
/5
Posted on Oct 23, 2023
friendly receptionist. The location in Honmachi just fine for every travel spot. However, the room is not as clean as tokyu stay in Kyoto. Besides, the bodywash and tissue ran out but not refill for remaining days. A few disappointment this time
Response from Property: Thank you very much for your stay.We are extremely honored that you praised our staff.We will continue to strive to improve our services to better satisfy our guests.However, we apologize for the inconvenience caused by the room cleaning.We will share this information with our staff to prevent recurrence.Thank you very much for your valuable contribution.We hope that you will not be discouraged from staying at Tokyu Stay Osaka Hommachi again.We look forward to seeing you again.Tokyu Stay Osaka HommachiReception Wada
Tom Alongkot
Superior Twin With Washing Machine
Stayed in Apr 2024
Couples
1 Reviews
4.2
/5
Very Good
Posted on Apr 19, 2024
Near subway and 2 coffee shop Room is clean but we stay 3 nights no room makeup Bed is comfort 2 beds each have 2 pillows, 👍 nice Washing machine and microwave in the room, surprisingly Recommend for couple
Response from Property: Thank you very much for choosing our hotel from among many hotels. Thank you again for your valuable review. We are proud of the accessibility of our hotel. We look forward to serving you again the next time you visit Osaka. Thank you very much. Tokyu Stay Osaka Hommachi Receptionist Oka
Traveler77
Smart Semi Double A
Stayed in Apr 2024
Other
15 Reviews
3.2
/5
Posted on Apr 15, 2024
Overall a nice hotel but they didnt even change my towels in three days even though they said that this is included in the “no service”. Location is ok.
Response from Property: Thank you for your stay with us.But we appologize for the cleaning service. We change the towels and garbage things only when you put the sign on the ouside of the door.We're sorry if we didn't explain it to you when you check in.I will take your valuable feedback into consideration in the future.Reception A.Bando
Guest User
Standard Double With Washing Machine
Stayed in Apr 2024
Couples
5 Reviews
4.7
/5
Amazing
Posted on Apr 7, 2024
Good location. Room was small as expected. There is just enough space to open 1 suitcase. Bathroom was a decent size. Good value for money. I will stay again.
Response from Property: Thank you for choosing our hotel. We are glad to hear that you are satisfied with our location and room. It motivates us to provide better service. We look forward to welcoming you again. Tokyustay Osaka Hommachi Reception Huang
Rachel T.
Standard Semi Double With Washing Machine
Stayed in Mar 2024
Solo travellers
13 Reviews
4.0
/5
Very Good
Posted on Apr 1, 2024
The place is reasonably well-located, although it is a bit complex to get to from the Midosuji line if it's late since some exits are closed. The room is great if you have to do laundry since there's an integrated washer-dryer and detergent. It's more for you to crash at night than hang out in terms of a hotel room.
Response from Property: Thank you very much for staying at our hotel.Our staff is very happy to hear that you enjoyed your stay with us.It is one of our hotel's strengths to have a washer and dryer in the room.We hope you will stay with us again when you come back to Osaka.Tokyu Stay Osaka HonmachiFront Desk MIYOUNG.J