Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 1, 2026
epengfei
The hotel is located in Lugano, conveniently situated near the city center and upscale shopping districts. It's just a one-minute cable car ride from the train station, practically no walking required. The lake is a 5-minute walk from the hotel. Parking is available, but advance reservations are required. The breakfast is plentiful and the ingredients are very fresh. The bar is charming, offering a wide selection of delicious cocktails. The service is excellent, and the hotel staff are courteous and polite.
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Price per night from:NZD 492
Posted on May 23, 2026
Liu MichelleThe location is fantastic, right by the train station. The lady at the front desk was warm and friendly; she checked us in early and meticulously explained the breakfast, Wi-Fi password, and how to enter after hours. The room has a small kitchen with a microwave, fridge, and various utensils, though we didn't use them – it felt very convenient for cooking. There's also a coffee machine in the room, so we enjoyed a capsule coffee every day when we returned to the hotel. Breakfast was very rich; their croissants were even better than those in German-speaking areas, and there was a huge variety of fruit – a real treat for fruit lovers! The only downside is that the bathroom has no ventilation, so you have to open the window to air it out. Also, the extra bed, once pulled out, blocks the clothes rack, and I wasn't strong enough to fold the bed away, which made hanging clothes a bit inconvenient. However, these are minor issues; everything else was great. Next time I'm in Lugano, I'll definitely stay here again, haha!
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Price per night from:NZD 274
Posted on Jan 23, 2024
Guest User
Sensational location, careful reception staff.... As you can expect, in a 5-star hotel.
The spa is only available for reservation and is limited to use....which is disappointed....which can be used to the fresh air is also negative. The fitness room is in the neighbour/partner hotel and is equipped with basic devices..... is also questionable! But a instructor is mostly on site!
The rooms are spacious and well equipped, the view is dreamy...
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Price per night from:NZD 779
Posted on Jul 24, 2024|Double Single Use Double Single Use
Guest User
I stayed in this hotel for five nights in Lugano. The hotel is in a good location. It is a five-minute walk to the lake. Next to the hotel is bus No. 2, which can go to Lugano Railway Station. The breakfast is Western-style and the fruit and bread are good. The hotel is also quiet. If you go to Lugano, you can choose this hotel.
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Price per night from:NZD 399
Posted on May 29, 2019
余The rooms are very nice and the environment is beautiful. Sitting on the balcony of the room, listening to birds, drinking a little wine, and admiring the lights of Lugano Lake and the mountain homes on the opposite side, it is really a treat.
The room is equipped with an electric kettle, shampoo, and shower gel. You need to bring your own dental appliances and slippers.
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Price per night from:NZD 340
Posted on Aug 28, 2025|Rooms with Double Bed (59x79 in/150x200 cm) and Bunk Bed (31x75 in/80x190 cm)
coolpoohbearThis hotel is in a small border town, just a 5-minute walk from the train station. However, due to ongoing construction at the station, many trains are experiencing significant delays and skipping stops. For example, trains to Milan are bypassing this station, meaning you have to wait for the next one, which can be quite inconvenient and disrupt your travel plans. Travelers heading to other parts of Italy might want to consider this. There's also a cable car station nearby for mountain access.
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Price per night from:NZD 207
Posted on Apr 5, 2026|Studio Mini, Kitchenette
Guest UserWe had an absolutely exceptional stay at this hotel. The location is simply perfect, ideal for fully enjoying everything the surrounding area has to offer.
We also wanted to sincerely thank you for all the thoughtful touches and everything you provided during our stay. It touched us deeply and made this experience even more special.
Thank you for everything—we leave with wonderful memories and hope to return very soon.
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Price per night from:NZD 243
Posted on Aug 3, 2019
Kang
Not far from the Lugano train station, there is a bus directly to the city of Lugano at the doorstep, which is quite convenient. The interior of the room is older, but it is clean and air conditioned, making it quite comfortable. Breakfast costs only 10 Swiss francs, but there are fewer choices.
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Price per night from:NZD 197
Posted on Jan 31, 2025|Standard Single Room
Baozoudexiaoji
Facilities: A very retro hotel with all the amenities. The heating was very comfortable and the bed was very soft.
Cleanliness: Very clean.
Environment: Very nice. The view from the restaurant is amazing and it's very quiet.
Service: Excellent. The front desk staff was very nice. A basic breakfast is included.
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Price per night from:NZD 140
Posted on Sep 5, 2024
Guest User
Beautiful, right near the lake with a restaurant and bar. Owner is lovely and takes great pride in making sure your stay is great.
Why there’s 4 stars - location is a far walk from the downtown, and there were little ants in the room. It was great for us but if you can’t handle that this wouldn’t be for you.
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Price per night from:NZD 165