Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
137 reviews
8.9/10
1 night
From AU$ 202
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
171 reviews
9.3/10
1 night
From AU$ 573
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Hotels in Lucerne Reviews
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9.7/10
Amazing
GGuest UserHighly recommended!
The location is incredibly convenient, being very close to Lucerne train station and all the major attractions, with a bus stop right outside. I absolutely loved the hotel's decor. The room was very spacious, and they provided a full range of amenities including shower caps, slippers, shampoo, and shower gel. (Toothbrushes and toothpaste, however, need to be requested from the front desk.) Plus, there were complimentary snacks and drinks specially prepared for guests!
The hotel breakfast was delicious, and if you're not keen on the buffet, they also offer an à la carte menu. Additionally, the hotel also boasts exceptionally delicious Chinese cuisine (though be warned, it's quite expensive).
The hotel is right by Lake Lucerne, and it's truly idyllic to just sit on the balcony, feel the breeze, and enjoy a drink when you have some downtime. 😌 Overall, this is easily the most satisfying hotel I've stayed at in Switzerland.
The only drawback? It's a bit pricey, haha!
AAnonymous UserI stayed at MO in Sanya before. The facilities were old and the beach was average. I was very disappointed, so I rarely chose MO afterwards.
When I booked this time, I saw that the Lucerne MO Hotel was newly renovated, so although the price was high, I booked two nights with the mentality of giving it another try. I really felt that it was excellent in all aspects and worth staying:
1) The decoration style is simple, elegant, exquisite, and fashionable, and the facilities are first-class and impeccable👍
2) The hotel has a superior geographical environment and is close to the lake.
3) The service is first-class. It can be seen that the waiters have been well trained and the service is in place.
The only regret is that I met a friend from Shanghai this time. She booked a room directly with the hotel at a cheaper price than Ctrip, and the hotel also upgraded her room type and gave her a consumption voucher. Ctrip is such a big company, it should be easier to get these, right?
RrongeerThis is my third time staying at this hotel, and it's truly fantastic! The rooms are spacious, and the facilities are clean and well-maintained. The hotel's location is also excellent, very close to Lucerne train station, making it super convenient for getting around. A special shout-out to David, who checked us in – he was warm, humorous, and even upgraded our room for free! ⁽⁽ଘ😇ଓ⁾⁾
GGuest UserThe hotel offers a convenient location near the train station, and the room was clean, comfortable, and well-maintained. From a facilities standpoint, everything met expectations.
However, the service provided during the night shift was disappointing. Shortly after midnight, I contacted the front desk for assistance with locating an Apple Store or confirming the train route to the airport, as my phone screen had just been damaged. The staff member on duty displayed impatience and a clear unwillingness to communicate. He repeatedly told me not to worry in front of him and to “figure it out myself,” which was both unhelpful and unprofessional. His information was also inconsistent—first claiming the Apple Store near the train station could repair phones, then insisting there was no Apple Store in the area.
When I approached the reception directly for further assistance, he again refused to help. By contrast, the morning receptionist was courteous, patient, and provided clear guidance, including the fact that a train transfer was required to reach the airport—details the night staff had not mentioned.
It is unfortunate that one staff member’s attitude overshadowed an otherwise positive experience. With more consistent and professional service across all shifts, this hotel would be an excellent choice for travelers.
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
PprettyikahHye guys, Malaysian review here 🇲🇾
(hones review okess!!! ) (pictures also mine!!!)
So I stayed dekat ibis Hotel Lucerne for 12 days 11 nights with my family and honestly I can say tempat ni sangat strategic.
Bas jalan sikit je depan hotel, nak balik pun boleh naik bas, and train station pun dekat. Kami usually naik bas 2 stops terus sampai Luzern Bahnhof, memang senang gila nak bergerak.
Location hotel ni betul-betul area tengah Tasik Luzern, and the view… cantik gila 😭✨ Kalau tak berkabus musim winter tu, MasyaAllah memang breathtaking. Boleh nampak gunung-ganang surrounding, and yes you can literally see the Alps, plus yang paling gah kat bandar tu mestilah Mount Pilatus 🏔️
Cuma satu je pasal Lucerne, halal food options memang tak banyak. Tapi no worries sebab my family memang selalu ke Zurich, Bern, and other places untuk makan, so still okay 👍
Hotel service memang top tier for our stay. Diorang bagi free train & bus tickets yang cover Zone 10 (Lucerne city only). Kami guna mostly dalam sehari je sebab most of our itinerary dah cover whole Switzerland, but still sangat helpful.
Room pun luas gila, tak kecik langsung macam yang orang selalu expect dari ibis hehe 🤍
Overall memang recommended kalau stay lama kat Lucerne with family ✨🇨🇭
LLEONG SHENGMy first experience that the hotel unable to trace my booking from trip.com. I lodge the complaint to customer service and took an hour to resolved at reception. Not sure either hotel or booking platform having problems but both parties compensated coins and free breakfast to us.
GGuest UserSuper clean and cozy. The breakfast is provided with no additional fee and it is a decent quality. City pass is provided via email in advance, so you can register it in your Apple Pay and ride any bus inside Lucerne city. You can take a 19 bus from the Luzern Bahnhof to arrive to the hostel. The hostel has a spacious public place where you can work/study or chill or have a meal by yourself.
No towel is provided and you need to bring your own.
CCHENGYINGThe room is clean, the style is quite medieval, and the furniture and equipment are very tasteful
The service staff are very polite and enthusiastic. Check-in time coincides with summer changes, and the hotel also provides thoughtful reminders~
GGuest UserI love this hotel, much much better than expected. It’s worth the price and performs above this level. Room is decent, a little bit distance from train station but very safe walking because it’s near the business area. Reception people are nice, I didn’t expect to see them in the midnight. Thanks for the hard work.