Heshan Hotels with Parking

I've chosen this hotel many times on business trips because of its great environment, but this time, something really upset and infuriated me. After breakfast, I was in my room for a meeting that morning. Around 11:50, the front desk called and said if I didn't leave, I'd be charged 20 yuan for every extra hour. I asked if I had to leave before 12:00, and they said yes. Only 10 minutes to pack—is that typical of service professionals? Afterward, the hotel manager apologized, quite sincerely, and said I shouldn't book through the platform anymore. I could book the same room through the mini-program and get a later checkout. I didn't understand, but I had to respect it. After all, that's the policy.

We had an awesome stay. Hotel is very new and clean, and well located with many eateries. Our room was very spacious and clean. Loved the pressed linens and comfortable bed. All the staff especially housekeeping staff Ms. 秀，are very welcoming and helpful. She was very apologetic and tried all ways to get rid of the cigarette smoke smell in our room like offering an aroma diffuser and canned aroma spray after knowing that I had asthma. Thanks to her effort, I was able to sleep comfortably and extended our stay. She even helped us call our relatives in Heshan using her personal handphone as we had data only sim cards and could not make calls. Mr 古, the night front desk staff, was also very helpful by using his personal handphone to call the hotel in Guangzhou to inform them of my medical condition and needed a cigarette smoke free room. I would highly recommend this hotel.

The overall experience of this stay was good, the hotel was very convenient, travel and work were very convenient, and the surrounding traffic was smooth. There are plenty of parking spaces, convenient parking, and very friendly to guests traveling by car. Downstairs is a variety of gourmet shops, dining options are many, can solve the food needs at any time, very intimate. The only downside is that the noise of karaoke downstairs is louder, and the night will be affected. The quietness is slightly worse. If you pay attention to the quality of sleep, you need to pay attention. Overall, the price/performance ratio is acceptable, and guests who value the location and convenient food can consider it.

The room was spacious, parking was convenient, and transportation was easy. It was quite clean. The room price was very reasonable, offering great value for money, and I would definitely stay here again and recommend it to friends.

The company is near the hotel, so I stay here every time I go on a business trip to Heshan. The service attitude is very good. I am most satisfied with the breakfast here, which is quite rich. There are no pre-made dishes. There is also a laundry room. The room is very clean. Overall, it is good. .

Environment: New hotel, clean, tidy, no odors, separate wet and dry areas, fresh air. Location: Excellent location, just across the street from major shopping malls. Convenient for dining, drinks, entertainment, and leisure. Plenty of parking spaces, no worries. The front desk service is exceptionally attentive, making you feel right at home. I would definitely stay here again.

The room is clean, the location is excellent, the travel is convenient, the staff is warm, the mattress is soft and comfortable, and the price is very high.

The front desk service was excellent and very thoughtful. They were very professional and even offered us drinks and got ice water for the kids during check-in. Their attitude was very kind. The hotel's location is very convenient and the environment is beautiful. It's easy to get around, and the rooms are clean and tidy with complete facilities. The beds are very comfortable. I highly recommend everyone to stay here.

Cleanliness: Very clean Environment: Beautiful Service: Excellent I stayed at the Donggu Yuehu Hotel. The front desk staff was very friendly and helpful. It felt like home. The fountains and light shows were beautiful at night. I would definitely stay here again.

Not very quiet, I am not referring to the surrounding management of the hotel, but the noise made by other hotel guests, and the hotel could not take the initiative to solve it after the complaint. However, the last request for a room change, the front desk arranged it, it was better. Although it is a four-star, the service is not professional enough.