Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
377 reviews
8.4/10
1 night
From VND 1,291,275
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9.4/10
Amazing
AAnonymous UserI was expected to have a nice stay at Marriott, however the reception person made me very disappointed to Marriott during the check in process.
Luckily, when I check out, the lady who was asking me ”if there's anything she can help?” It was just a regular Q&A section to her, but for me, she helped me to book the bus ticket to ICN and saved/helped me to had a nice day -- She was perfect to earn 100% points!
that's why I gave 3 points to Marriott while her colleague was not, this is balanced score...
However, what I felt on the first day arrival was horrible. Marriott, you need to think about your service attitude and the reason why you're Marriott?
AAnonymous UserThe place was very clean, and there were plenty of dining options nearby. However, the lighting in the room was a bit too dim. Breakfast wasn't included with my online reservation and was an additional charge, but we found it more economical to buy breakfast from outside.
ホホシワガツAlthough it's a little far from the station, the room was spacious, the bathtub was spacious, and there was a modern clothes dryer, so it was a very exciting room!
There are also restaurants nearby, so you won't have any trouble. The staff's smiles were lovely. I think it's worth more than the price.
GGuest UserI stopped by on a business trip to Suwon from Busan.
It's 2 minutes away from Suwon City Hall Station, so there are a lot of restaurants nearby,
and I had a very comfortable stay.
In particular, the bed sheets and blankets were so clean, I loved them so much 😍
I'll make sure to stop by again next time
Oh, and the reception staff were also very friendly^^
2273212****The room is clean, the front desk is nice, the internet speed is comfortable, the computer configuration in the room is also good, there is a knife-cut noodles restaurant downstairs that has a long queue. Overall it is okay, recommended
GGuest UserFantastic service, focused on the customer experience. Elevator parking was on point, and my car was delivered promptly.
Small incident was taken car of by staff immigration with great care. The staff, was able to contact my insurance company. They understood my situation as I don't speak much Korean and they were able to understand English and exactly what I need done. The front desk team did a great job.
I can not thank you enough for care and promptness of service provided.
SSolo AceI ended up arriving early and was willing to wait for my room to be ready, but my room was ready, and I was able to go in. Everything was very clean, and the service was top-notch. It was pretty easy to get around and not too bad if you had to take a taxi. The area wasn't noisy. There were plenty of places to eat, including a healthy sandwich shop around the corner. I wish I could remember the name, but the ingredients were fresh, and there was English available, so no guessing. The place is like a Salady, but for sandwiches. Anyway, I had a great stay and would definitely stay there again.
KKarleneI have been coming to this hotel for a little over a year, and I never had any problems until they started making changes. I understand charging for basic amenities, but can you at least put a bar of soap in the bathroom for handwashing. I also didn't have the nice LG clothes closet that refreshes your clothes. I wasn’t able to freshen my jacket, and the mattress is also harder. They did install a bigger TV and added better TV remote directions in English with a channel listing. But what did it for me was during the checkout. In the past, when I had a lot of bags to carry to the KTX or Bus Terminal, they always were helpful in calling me a taxi. I asked like I normally do, and not only was I denied, but I was also waved off as if he couldn't be bothered. I tried to tell him that I was going to the KTX, but he kept saying airport taxi across the street. Due to frustration and time constraints, I left. I didn't want to miss my train. I will definitely patron another hotel after this. Disappointed.
SSojo BrileyYeah, this hotel was interesting. It looked like the pictures provided but, it wasn't as clean. It's could stand to have an update in furniture. I truly loved the bed though, softest one I've been in since I've been traveling around korea for the past year. It's decent if you want to just go out with friends but it gives *** motel vibes so I would never bring someone I'm dating there. All and all it's not bad but it's a going out to get drunk and just need a place to lay your head kind of place.
AAnonymous UserConvenient transportation, not far from the subway station
Facilities: No sockets at the bedside, only two sockets connected to the TV and water heater are powered, fortunately my friend brought a socket
The table is broken, it is recommended to replace it
Hygiene: The hygiene is actually a bit poor, hope to correct it
There are stains on the toilet and hair on the bedside