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9.4/10
Amazing
GGuest UserWe arrived at the hotel around noon time. The hotel is very close to the KTX train station, 5 minutes walking. The front desk was very helpful, she checked our registration, lend me an umbrella, suggested our city walk in Sowan. The hotel is in great conditions, though we don't have time to experience the Gym, swimming pool, also the restaurant. We will use this hotel again upon our next visiting to Korea.
AAnonymous UserI was expected to have a nice stay at Marriott, however the reception person made me very disappointed to Marriott during the check in process.
Luckily, when I check out, the lady who was asking me ”if there's anything she can help?” It was just a regular Q&A section to her, but for me, she helped me to book the bus ticket to ICN and saved/helped me to had a nice day -- She was perfect to earn 100% points!
that's why I gave 3 points to Marriott while her colleague was not, this is balanced score...
However, what I felt on the first day arrival was horrible. Marriott, you need to think about your service attitude and the reason why you're Marriott?
Zzinn_1026This was my first time staying in a room with underfloor heating, and it was a lifesaver given the extreme temperature swings between day and night. The place is still new, and the price was reasonable, so overall it was excellent. The shower takes some getting used to, though.
RRongrongxueqiubaobaoThe room was nice and spacious, and there's a street with bars and BBQ joints nearby. However, the hotel's entrance was incredibly hard to find; I had to circle around three or four times just to locate it after work. The front desk staff consistently wore black masks, making them seem as if they didn't want to be seen, which I found quite strange. Furthermore, the KTV (karaoke bar) just one street away employs 'princesses' (hostesses). Had I known this beforehand, I wouldn't have booked here. As a woman, I felt a bit unsafe walking on that street. I strongly advise female business travelers, especially those in China, to avoid booking accommodations on this street behind City Hall.
SSparklee14The room was clean with basic amenities. Housekeeping however was almost nonexistent for our 10 day stay. Someone came once in a while to empty the trash bins but the sheets were never swapped out nor the floors ever cleaned. All communication was done via text messages. I called the number on the booking confirmation and got a text almost immediately asking me to text any questions.
My biggest problem I had however was the fact that episode does not have en elevator. I was put on the 4th floor and hauling up my huge check in luggage’s were no joke and hauling back down on check out day nearly broke my back.
All in all, episode stay is located in a quiet alley with a CU located just steps away for store runs.
If you need to take public transportation, the bus stop is close by. If you travel with a lot of baggage, pray that you get a room on the 1st floor.
LlkjidmReally a home away from home experience!
Many times no one at the front desk, I arrived at noon, hesitated to call, the boss came soon, the aunt will speak Chinese, especially kind, let me stay in advance~
There is really no hole in it! Good environment, good sound insulation, facilities are all available, microwave, refrigerator, TV...even sewing machines...
You can cook by yourself, very good experience, the location is great, it is very convenient to walk from the subway Suwon City Hall Station.
I highly recommend this hotel if you come to Suwon! If it is Chinese, you can really feel the warmth and comfort of home~
마마뽜두부러버I asked for cleaning because it was a continuous night, but when I came in, there was no cleaning at all. ㅠㅠㅜㅜ
One of the two days in a row is very kind and the other is very unfriendly ㅋㅋㅋㅋ
Bedding is fluffy and good. There are 3 waters. Good 👍🏻
GGuest UserWe had a wonderful time. From the moment we arrived until we left, Manager Lee was kind and helpful, from calling taxis to finding information for attractions and knowing where to eat. He even gave us his number if we needed his help while we were out.
The room was spacious, clean, and comfortable. Very nice bathroom too.
We ordered breakfast as part of our reservation, and in the morning, it was delivered to our room. It was from a local bakery, Paris Baguette. Very filling and satisfying.
When we come back to Suwon, we will definitely stay at Hotel Insta again.
이 부장님, 고맙습니다. 정말 잘 했어요. 😊
GGuest UserWow this was really bad. It smelled of smoke and wasn't clean at all. I had to use bleach to clean the entire bathroom because of strange dried substances on the wall. The surrounding area of the hotel is horrific with vomit from drunks all over the pavement and as you walk into the hotel entrance. It's disgusting. That alone prevents you from even walking inside.