Grand Jomtien Palace Hotel

Grand Jomtien Palace Hotel Reviews

Grand Jomtien Palace Hotel

356 ถนน หาดจอมเทียน, ตำบล เมืองพัทยา, Bang Lamung District, ThailandView Hotel Details
Grand Jomtien Palace Hotel
Grand Jomtien Palace HotelGrand Jomtien Palace HotelGrand Jomtien Palace Hotel
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Grand Jomtien Palace Hotel Guest Reviews

3.9/5
Good
66 Reviews
Verified reviews
Location4.3
Amenities3.5
Service3.8
Cleanliness3.8
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All Reviews(66)
Positive reviews(59)
Reviews with photos/video(19)
Negative reviews(7)
Anonymous User
Top Superior Room
Stayed in May 2024
Friends
5 Reviews
3.7
/5
Posted on May 6, 2024
The room has beautiful sea view. However no coffee or tea in the room. Safebox is at the counter. No toothbrush in the room. Now, in front of the hotel has construction.
Response from Property: Dear Valued Customers,Thank you very much for your comments, which are very helpful. And we sincerely apologize for the problems encountered during your last stay. For such comments We guarantee that we will consider each issue that the customer has made. If convenient, we would like to discuss your experience further. To learn more about how we can improve our listings and services for you and our other customers.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Hotel Management Team
Guest User
Superior Room Low floor
Stayed in Feb 2024
Couples
10 Reviews
4.0
/5
Very Good
Posted on Feb 8, 2024
The hotel is 2min from the beach! 15min walk from night market where you can try many tasty dishes for low price.
Aisha001
Superior Cottage with Pet
Stayed in Feb 2024
Other
3 Reviews
2.5
/5
Posted on Feb 10, 2024
I did not have high expectations as I knew it was an old hotel but I did not expect it to be so bad. Firstly we were assigned room at the back which was like good 7-8 mins walk from the main building. We were like it's ok let's see then the room we got was big very big but only one ac that too not strong at all . We waited for about 2 hrs in the room expecting that it will be cooler but no, the room felt like hot oven. There was no wifi connection in that area. We went all the way back to the lobby and said we want another room. They showed us an old looking, smelly, dark room. When I said I can see you have other rooms available and I am willing to pay additional, then we were given another room. This room was big, with two ac but sadly in our three days there, it worked properly only on the third day. The bathroom was smelly. And while checking out they charged us for water saying it is alkaline water but did not inform us before hand assuming we will know from the amount they have written on the cap. Overall, I would say it's a hotel that needs good renovation. The area is perfect, the room size is good, staff were also ok only thing it needs is renovation of everything cz from the pictures online and to the reality, it felt deceitful. I certainly will not stay here again nor will I recommend it to other. Sadly I didn't take any pictures of the room 😔
LORD DUDNAM
Superior Room Low floor
Stayed in Nov 2023
Family
1 Reviews
4.2
/5
Very Good
Posted on Nov 28, 2023
This place is across the sea and have 2 swimming pool but have many people use
Moorthi
Superior Room
Stayed in Apr 2023
Family
5 Reviews
3.2
/5
Posted on May 5, 2023
Old hotel but near to beach and many shops near walking distance
Yoke wei
Superior Room
Stayed in Oct 2023
Friends
14 Reviews
4.5
/5
Great
Posted on Oct 27, 2023
Nice cosy hotel . I like it
Erick
Superior Room Low floor
Stayed in Mar 2024
Friends
21 Reviews
2.0
/5
Posted on Mar 23, 2024
Don't like
Response from Property: Dear Valued Customers,Thank you very much for your comments, which are very helpful. And we sincerely apologize for the problems encountered during your last stay. For such comments We guarantee that we will consider each issue that the customer has made. If convenient, we would like to discuss your experience further. To learn more about how we can improve our listings and services for you and our other customers.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Hotel Management Team
Than Steven
Stayed in Jul 2022
Solo travellers
12 Reviews
4.2
/5
Very Good
Posted on Jul 15, 2022
A bit old hotel,,, and the breakfast was almost finished around 9:40,,, shud improve,,.
Jantida
Deluxe Triple Chalet
Stayed in Apr 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Apr 7, 2024
The accommodation is very beautiful. Convenient and clean Service staff are also good. The breakfast was delicious and the rooms were spacious.
Original TextTranslated by Google
Response from Property: Dear Valued Customers,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Best Regards,Hotel Management Team
Anton Kam
Superior Room Low floor
Stayed in Apr 2024
Family
3 Reviews
4.0
/5
Very Good
Posted on Apr 7, 2024
Years go by and the hotel does not change. The hotel has been serving Russian tourists for about 15 years now, but the staff doesn’t notice it. Whether now or in 2009, tourists and staff do not understand each other. The rooms are tired, but everything works. The pools are good, there are 3(!) of them, the third one is located near the chalet wing building. Breakfast is ok, location is ideal. The sea is terribly dirty, don't even expect clear water.
Original TextTranslated by Google
Response from Property: Dear Valued Customers,Thank you very much for your comments, which are very helpful. And we sincerely apologize for the problems encountered during your last stay. For such comments We guarantee that we will consider each issue that the customer has made. If convenient, we would like to discuss your experience further. To learn more about how we can improve our listings and services for you and our other customers.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Hotel Management Team
Guest User
Superior Chalet with Garden View
Stayed in Mar 2024
Friends
1 Reviews
1.5
/5
Posted on Mar 7, 2024
The toilet was not good and there was nothing to take a shower with. The room has no coffee, heating or water facilities. Actually two beds. The air conditioning unit was too noisy to sleep at. Regret
Original TextTranslated by Google
Response from Property: Dear Valued Customers,Thank you very much for your comments, which are very helpful. And we sincerely apologize for the problems encountered during your last stay. For such comments We guarantee that we will consider each issue that the customer has made. If convenient, we would like to discuss your experience further. To learn more about how we can improve our listings and services for you and our other customers.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Hotel Management Team
Patch’s
Superior Room Low floor
Stayed in Feb 2024
Couples
1 Reviews
4.5
/5
Great
Posted on Mar 17, 2024
Beachfront hotel just across the road Traveling is convenient and hassle-free, near streets foods, near 7. I recommend it. Most of the guests staying are foreigners. The swimming pool is spacious.
Original TextTranslated by Google
Response from Property: Dear Valued Customers,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Best Regards,Hotel Management Team
Anonymous User
Superior Room Low floor
Stayed in Feb 2024
Solo travellers
4 Reviews
3.7
/5
Posted on Feb 18, 2024
I have never stayed in a hotel with so many mosquitoes, and music from the nearby night market often played until 1 a.m., so I never had a comfortable sleep every night. However, the location of the hotel and the view and space of the room are quite good.
Original TextTranslated by Google
Jennywlz
Top Superior Room
Stayed in Feb 2024
Family
26 Reviews
5.0
/5
Outstanding
Posted on Feb 23, 2024
The location is perfect, located at Jomtien Beach, where the alarm clock is quiet. Just across the road when you go out is the beach of Jomtien Beach. The breakfast was very rich, and it felt great to sit outside and have breakfast looking at the beach in the morning. The hotel is large, clean and tidy, almost occupied by Europeans and Americans, and the public areas are full of Western faces. Enjoyed a beautiful sunset from the balcony of the room. There is a slightly smaller swimming pool on the fourth floor of the hotel, but the one on the first floor is larger and more beautiful. There is also a Thai massage area next to it, and the price is very cost-effective. A wonderful stay experience!
Original TextTranslated by Google
6/9
Response from Property: Dear Valued Customers,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Best Regards,Hotel Management Team
HuynhOanh
Superior Chalet with Garden View
Stayed in Dec 2023
Family
9 Reviews
3.2
/5
Posted on Dec 9, 2023
Big room. Equipment is a bit old. The peacock looks out over the swimming pool. The faucet system is sometimes strong and sometimes weak
Original TextTranslated by Google