Red Roof Inn Phoenix - Midtown Reviews
Red Roof Inn Phoenix - Midtown
4130 N Black Cyn Hwy, Phoenix, United StatesView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Red Roof Inn Phoenix - Midtown Guest Reviews
3/5
22 review
Verified reviewsLocation3.0
Amenities3.0
Service3.1
Cleanliness3.1
Filter by:
Sort by:
All Reviews(22)
Positive reviews(14)
Reviews with photos/video(3)
Negative reviews(8)
Guest User
Deluxe Queen Room Non smoking
Stayed in Dec 2023
Couples
1 review
Very Good
Posted on Jan 4, 2024
The room was clean and front desk was really nice. Just not in a good location.
Guest User
Deluxe Two Full Room Non smoking
Stayed in Oct 2023
Family
1 review
Posted on Dec 6, 2023
Horrific location. I am not exaggerating when I say the parking lot of this motel is like a set piece from the Walking Dead. A high secured parking lot (which is a good thing) protects cars from the drugged out people aimlessly wandering outside of the fence. I have never seen anything like it. The untrained staff charged my card for the room even though the reservation was prepaid. The motel refused to assist, so Trip.com refunded me after trying to talk sense into the front desk clerk. I would never stay there again, and I am not picky about motels if the price is right.
LeeLee
Deluxe Queen Room Non smoking
Stayed in Oct 2023
Friends
1 review
Posted on Oct 16, 2023
No hanging out in the hotel per se, though it is a busy one, people keep to themselves and whatever there doing is there business,as long as it's not visible to others, which in the neighborhood it is,but in the hotel it isn't.
Cindy
Deluxe Two Full Room Non smoking
Stayed in Dec 2022
Couples
4 review
Posted on Dec 16, 2022
Nice stay msids are a little unrolling and never check office before yelling get out or not yp u pay thinking off leating and Nanyang friends called cockroaches
Viktar
Deluxe Queen Room Non smoking
Stayed in Jan 2023
Business travellers
269 review
Posted on Jan 31, 2023
Hotel is ok but not the best location and dangerous area. Not recommended
Jasmine Marie
Deluxe Two Full Room Non smoking
Stayed in Nov 2022
Solo travellers
88 review
Outstanding
Posted on Dec 1, 2022
The room was pretty nice for the rate. Can’t complain too much
Carmelo Mendez
Stayed in Jan 2022
Family
3 review
Posted on Jan 25, 2022
It was ok not the best but clean thanks redwood
srujanreddy pasham
Superior King Room Non smoking
Stayed in Apr 2023
Solo travellers
4 review
Outstanding
Posted on Jun 23, 2023
Was good
Dadahaomianbao
Deluxe Queen Room Non smoking
Stayed in Feb 2023
Business travellers
72 review
Posted on Mar 1, 2023
The city of Phoenix is very good, very modern, and the public transportation is good. The surrounding area of this midtown hotel is not very safe, and the hotel is surrounded by walls. It reminds me of South Africa. When I went to the Super Bowl, the prices of other hotels were sky-high.
Original TextTranslated by Google
Guest User
Deluxe King Room Non smoking
Stayed in Jun 2023
4 review
Posted on Jul 9, 2023
#negative #I was disappointed with the Cleanliness, Location, Service, Amenities; There is only one public WiFi, and the signal coverage is extremely poor. If you are unlucky and live without WiFi, you will not be replaced. If you want to be lucky, you can book
Original TextTranslated by Google
Yangjiong1999
Deluxe Queen Room Non smoking
Stayed in Oct 2023
Solo travellers
2 review
Posted on Oct 22, 2023
Hygiene is not good, the toilet is dirty, unsafe and quiet
Original TextTranslated by Google
Jiangdiangui
Deluxe Two Full Room Non smoking
Stayed in Apr 2023
Friends
7 review
Posted on May 1, 2023
The facilities are a bit unsatisfactory
Original TextTranslated by Google
Guest User
Stayed in Aug 2023
Couples
0 review
Posted on Aug 16, 2023
There were holes in the sheets & curtains. The tub & furniture were stained. There was like fuzz/dirt on the bathroom air filter. The location is not the best; it's gated. The room only had 1 towel, washcloth & hand towel for 1 person. The bath towel was stained, too, so I couldn't use it
6/9
Response from Property: Dear Guest, We deeply regret the inconveniences you encountered during your stay and sincerely apologize for the shortcomings in the upkeep of our accommodations. Your valuable feedback regarding the state of the sheets, curtains, tub, furniture, and amenities has been duly noted, and we are committed to promptly addressing these concerns to enhance the overall guest experience. We appreciate your insights and hope to have the opportunity to restore your confidence in our establishment by ensuring a more pleasant and immaculate stay in the future.
Guest User
Stayed in Mar 2023
Other
0 review
Posted on Mar 17, 2023
Locked gate to get in is nice, but my key card didnt work for it so I still had to call the desk to get in. Phone in the room didn't work, not even a dial tone, had to use my cell phone to call the desk. Specifically booked this hotel because of the tubs, apparently none of the tubs have plugs so they're unusable. Attempted to ask a housekeeper for help but she didn't speak English. Plug for the built in chargers was broken off in the wall. All in all would not stay here ever again.
Response from Property: Dear Guest, I am sorry to hear that you had an unpleasant experience during your stay. Your feedback is valuable and will be taken seriously by the management to ensure that improvements are made to avoid such incidents in the future. It is unfortunate that your stay was not up to your expectations, and the hotel will take steps to rectify the situation. Please accept our sincerest apologies for any inconvenience caused, and we hope that you will give us another chance to provide you with a more enjoyable experience in the future.
Guest User
Stayed in Nov 2022
Couples
0 review
Posted on Nov 6, 2022
We were on a cross country trip and originally booked another Red Roof Inn. After tweaking the trip a bit, I went to rebook that one but seemingly booked this one instead. There was a big event in town so most hotels were sold out. We showed up and there were loiterers everywhere. Lots of ******* hanging around. Probably wasn't a good sign the entire motel was fenced in. We left and parked at the 7/11 next door while we regrouped to figure out what we wanted to do. While there, we saw a security guard armed to the nines. After sitting there for a bit he came over and knocked on our window to check on us. He told us he wanted to be sure we were OK because we were in a bad neighborhood at dusk and someone just got stabbed at the 7/11 the night before. We called the specific Red Roof Inn which went to a call center. They cancelled our reservation (and as of today, haven't charged us for it). So only positive I have about this experience is the customer service.
Response from Property: Dear Guest, It is disheartening to hear about your experience. We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits. Our team hopes you will choose us again in the future.
Trending Searches
Recommended for you
Grand New Century Hotel Canal Hangzhou ReviewsNeobridge Hotel ReviewsHappiness Hotel ReviewsRegal Oriental Hotel ReviewsGolden Crown China Hotel ReviewsGrand Tjokro Yogyakarta ReviewsDaegu Goodstay Herotel ReviewsLhasa Barkhor Street Dekang Fuoxi View B&B (Potala Palace Jokhang Temple) ReviewsWestin Hotel ReviewsDesheng Hotel ReviewsJoyhub Air HotelJinjiang Metropolo Hotel (Xintai Diamond Building)Xueli Hotel (Harbin West High-speed Railway Station Wanda Plaza)Meili·PRO Apartment( Chaozhou Ancient City Paifang Street Branch)The Sarah by Urban RestVenus Royal Hotel (The Royal Classic)BUYUAN HOTELAshlee Hub Patong HotelShuiyuewan Homestay (Zhujiajiao Ancient Town)Liz Hotel (Hangzhou Xihu Wulin Plaza)Yunqi River View Terrace HotelJin Jiang HotelYangzhou State GuesthouseHilltop Apartments Phillip Island - Adults OnlyVienna International Hotel (Nanning Shishan Park Metro Station)Aurea Hotel Perth Kings ParkPark Inn by Radisson Beijing Tongzhou Universal ResortSomerset Jeju Shinhwa WorldBindonjihe Hotel (Chongqing Jiefangbei Hongyadong Branch)Hotel Intergate Osaka Umeda