Centara Grand Beach Resort Phuket Reviews

Beautiful resort. Amazing view on the sea. Adult pool. Staff was nice. Jacuzzi's water was dirty (even after fulfilling/emptying 4 times..). That's bad. TV remote control didn't work properly. Staff was really insisting on checkout, received 2-3 calls to remind me to check out on time.. need to review checkout procedure.

This is a family and kids friendly hotel. So many activities for all family members. The pools are huge and suit family with kids. The hotel location is close to Karon night market and eatery but still not convenient to walk. I rented a car so no problem for me. The bed is fine but not so comfy. It has the cracky noise when your partner changes the posture. The pillow is a quite flat so I had to ask for a harder pillow. Breakfast got variety of choices including vegetarian and western food. Overall it was a pleasant stay as I really enjoyed the pool time and private beach.

Foods taste were terrible.TV and air conditioner needed to be repaired. Very uncomfortable and less valuable for large amount of budget paid, I think.

The hotel is nice. Good location and the staff are friendly.. It is good to stay here. There are so many activities that you can do. Breakfast is so good..

All the staff are very nice. Breakfast is good and there is a private beach with white sand.

What a good beach view with private pool, just perfect! Hotel staff is nice and helpful.

great family vacation spot if you want to get away from the hustle & bustle of patong beach but still near enough for a day trip to patong by taxis or tuk-tuk. Karon beach has its own shopping and restaurants belt area albeit smaller scale. It has its own private beach but can’t swim in the waters due to hazardous conditions.

The hotel is wonderful for families with kids - many pools, several restaurants and water slide. Bath on the balcony is a treasure! The downside was that if u want to go out to the downtown you have to take a taxi, nothing around.

I have mixed feelings with this hotel. The resort itself is great, especially the pools, lazy river, water slides, jumping cliff. The beach is very nice too. But this was our second stay here and the check-in was always a headache! On both occasions we booked an ocean view room (for which we paid more money) and we were told that “unfortunately there were no more ocean view rooms” which in the end turned out to be a lie!. It took us one hour of complaining and asking to see the manager to get the room we’ve booked. And they pushed us into agreeing to take a mound smelling dark room with a parking lot view! I have no idea why they ruin the whole experience from the beginning putting you through this ordeal.

We always book here when we go to phuket, just book early for cheaper price and you wont regret it.

Very old resort, facilities r old, bed sheets and towels are old. Service ok, not good but not bad Breakfast good variety but not good taste. Won't go again...

Hotel makes a lot os mistakes in several areas, rooms are old and could be cleaner, some going trough renovation tho…amenities even for more expensive rooms are poor. Pool is great, clean and with good area for kids, despite not having lifeguard. Restaurantes have average food and failed to maintain dishes available, for couple of what we ordered was not available despite of the high price charged for everything, 160 thb for a coconut is 4x avg price a anywhere, 55 thb for a bottle of water is showing they just want to ripe you off. .

Beach and pools were fantastic. Kids club was so so...and could be better with the activities.

The hotel located in a beautiful area. The service and the staff are very professional and helpful. The food at the restaurant was good. Sorry there was no oat milk for allergies people